Need Help Recovering Hacked PUBG Account – All Linked Accounts Removed
Hi, I need help recovering my PUBG Mobile account. It was hacked about 3 years ago, and the hacker removed both the email and Facebook that I had originally linked to the account. I can no longer log in, and I’ve tried everything I could think of.
I still remember:
• My in-game name and possibly the UID
• The device I used to play on
• The general time I last played
• Some of the skins or purchases I had made
Is there any way I can recover the account now, even after all this time? I’m willing to provide any proof I can. Please help!
Solution:Jump to solution
Hello, @Unknown!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
4 Replies
Solution
Hello, @Unknown!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
I sent an email to service@pubgmobile.com is that the right email?
Hello, I had previously submitted a recovery request for my PUBG MOBILE account and my case was recently marked as “Rejected” on the official spreadsheet (ID: 5121739298, date: June 28).
I tried to contact a moderator via DM, but haven’t received a response. Could any moderator here please help me understand why my request was rejected, or guide me on what to do next?
I would really appreciate any help. Thank you in advance!
Contact customer service team by email,
service@pubgmobile.com