[KIAI-395] Old level rewards

Heya, so I've had to rebuild our level system a few times, this has resulted in some users having multiple leveling reqard roles when they should only have one. Is there a way to almost "refresh" the system so people only have the reward role for the level they have?
23 Replies
EasyThreads
EasyThreads2mo ago
Hey @SteamSeed! Our team will answer your post soon. If this is an issue in your server, make sure you've included your server's ID (This can be found on the /ping command), as well as which users are having this issue. Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer Overflow
Aleksandar
Aleksandar2mo ago
Have you tried /rewards sync
SteamSeed
SteamSeedOP2mo ago
Ah I have not, ngl I am really worried about losing the rank info xD but I shall give a go Oh whilst i have you, is there a way to allow /rank /leaderboard without having / commands active for everyone?
Aleksandar
Aleksandar2mo ago
Yeah you can do that in your Discord server settings. Server Settings > Integrations > Kiai > Edit permissions. Further reading
SteamSeed
SteamSeedOP2mo ago
oh wonderful you learn something new everyday!
Aleksandar
Aleksandar2mo ago
Do you need anything else
SteamSeed
SteamSeedOP2mo ago
Heya sorry, doesnt seem to of worked, people still have multiple roles when they shouldnt
MagicGamer 🏖
MagicGamer 🏖2mo ago
heya! 👋 Sorry to hear this So as i hear it, you want users to only have the role for the level they are? and not the previous level roles?
SteamSeed
SteamSeedOP2mo ago
Correct so I have everything set up so rewards remove and add at the Correct places. I have however seen you are experiencing a bug in regards to thos This*
MagicGamer 🏖
MagicGamer 🏖2mo ago
I see i see, just as a double check can you ensure "Stack Role Rewards" is set to Disabled?
No description
SteamSeed
SteamSeedOP2mo ago
It is indeedy I've even hard set for the roles to remove in rewards
MagicGamer 🏖
MagicGamer 🏖2mo ago
aghhhhh can you give me your Server ID if possible?
SteamSeed
SteamSeedOP2mo ago
Sure thing 1 momento 1240594878992482355 I ended up manually fixing everything, but obviously still an issue
MagicGamer 🏖
MagicGamer 🏖2mo ago
It is yes! And we do apologize for the issues! It does seem to be a bug atm, so theres sadly not much i can do on that front, is there anything else i can help you with
SteamSeed
SteamSeedOP2mo ago
That's absolutely not a problem as long as im not fucking anything up haha. And yep all good my end thanks!
MagicGamer 🏖
MagicGamer 🏖2mo ago
Awesomee! This bug should hopefully be fixed when possible, thank you so much for using Kiai!
SteamSeed
SteamSeedOP2mo ago
Heya i was curious if there is an eta on the fix? or any updates
MagicGamer 🏖
MagicGamer 🏖2mo ago
I sadly have no ETA, but rest assured it is being worked on!
Aleksandar
Aleksandar2mo ago
@SteamSeed A fix to role rewards is in progress currently. I'll keep you posted
SteamSeed
SteamSeedOP2mo ago
your the best ty
Aleksandar
Aleksandar2mo ago
@SteamSeed Would you be interested in being a tester for the attempted bug fix?
SteamSeed
SteamSeedOP2mo ago
Absolutely, what do you need
Aleksandar
Aleksandar2mo ago
One moment you should've just recieved a DM from @Kiai

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