Novu•3mo ago

Change variables in override section

I'm using an SMS provider, through the generic SMS integration. The provider expects the SMS text to be sent with the variable 'msg', however the variable that Novu sends is called 'content'. How can I override this and set it to 'msg'?

22 Replies

Pawan Jain•3mo ago

@MrM Unfortunately, it is not possible to customize this behaviour

MrMOP•3mo ago

Hi @Pawan Jain So does this mean this specific provider/integration doesn't work?

Pawan Jain•3mo ago

@MrM Yes you are correct as we map these fields internally with all the providers

MrMOP•3mo ago

So if I use a "msg" variable in the override section, why doesn't that get sent?

Pawan Jain•3mo ago

@MrM here the issue is generic provider. We map content field to respective fileds in all providers. here you are using your own provider, so it is not working

MrMOP•3mo ago

@Pawan Jain I've now switched to BulkSMS

MrMOP•3mo ago

But seeing this error:

MrMOP•3mo ago

Is the integration definitely working?

Neng•3mo ago

@Pawan Jain please let us know on this!

MrMOP•3mo ago

@Pawan Jain @Dima Grossman I've tried adding BulkSMS as a generic provider to see if this solves the issue. But I get an error because Novu is sending the message body with a "content" variable name, whilst BulkSMS only accepts a "body" variable name.

MrMOP•3mo ago

Without hearing the cause of this issue, in my opinion, it is quite interesting that Novu offers this feature if there are so many issues with it...

Pawan Jain•3mo ago

@MrM Could you please try this code

"overrides": {
        "providers": {
            "generic-sms": {
                
                "content": "custom content",
                "customData": {
                    "key": "value"
                },
                "msg": "this is actual message", 
                "body": "this is body message"
            }
        }
    }

"overrides": {
        "providers": {
            "generic-sms": {
                
                "content": "custom content",
                "customData": {
                    "key": "value"
                },
                "msg": "this is actual message", 
                "body": "this is body message"
            }
        }
    }

MrMOP•3mo ago

Nope, the SMS step is now sending, but it is using our default SMS provider

Pawan Jain•3mo ago

I am confused, are not you using genetic provider now?

MrMOP•3mo ago

@Pawan Jain can I DM you and share our configuration settings?

Pawan Jain•3mo ago

Yeah sure Please share

Neng•3mo ago

Thanks @Pawan Jain i take it you received it. Your prompt support is critical as we have been trying to find a method for a long time and beed a solution!!

Novu_Bot•3mo ago

@Neng, you just advanced to level 1!

Pawan Jain•3mo ago

MrM has shared few images and code snippets, I am in touch with MrM in personal message

Neng•3mo ago

@Pawan Jain please can you update ne what the status is with these integrations that you say you support but bever seem to work! This is noe bery time sensitive and we have been trying to find a working solution for months

Pawan Jain•3mo ago

@Neng Apologies for the delay in response As per discussion with @MrM, we have decided to fix the `Not found`` issue with our own bulk sms provider integration PR : https://github.com/novuhq/novu/pull/8791 Will be fixed EOD today @MrM and @Neng Could you please try to use BulkSMS provider now? Above PR is deployed

Pawan Jain•3mo ago

@mgood2707

Could you please update if you are able to use bulk sms provider?

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Change variables in override section

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