Follow-up on Account Recovery Request

Hello PUBG Support team, I’ve already submitted my recovery request and provided all required information, including account history and purchase proofs. It’s been a day, and I just wanted to kindly follow up to check if there’s any update on the verification process. I really hope the case is being reviewed. Thank you for your time and support. Best regards.

Solution:

We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions....

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