Follow-up on Account Recovery Request
Hello PUBG Support team,
I’ve already submitted my recovery request and provided all required information, including account history and purchase proofs.
It’s been a day, and I just wanted to kindly follow up to check if there’s any update on the verification process.
I really hope the case is being reviewed. Thank you for your time and support.
Best regards.
I’ve already submitted my recovery request and provided all required information, including account history and purchase proofs.
It’s been a day, and I just wanted to kindly follow up to check if there’s any update on the verification process.
I really hope the case is being reviewed. Thank you for your time and support.
Best regards.
Solution
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible.
You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions.
You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions.
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