Follow-up on My Banned Account
Hi, I already contacted you before regarding the ban on my PUBG account, but I haven’t received any response yet.
Please help me check the reason for the ban. I believe it was a mistake, and I’d really appreciate your support.
Thank you!
Solution:
Jump to solution
Your account will remain banned.
Feel free to reach out to customer service via in-game or by sending an email to service@pubgmobile.com if you still need assistance....
20 Replies
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Hi, yes I already tried to appeal through that link, but unfortunately no one has responded to me.
Please, if you can help me or explain my situation to someone from the team, I would be really grateful. I’ve invested so much time and money into this account — it means a lot to me. This ban feels like a huge loss and I truly believe it was a mistake.
I’m just asking for someone to take a serious look at my case and give me a fair chance.
Thank you so much in advance 🙏
It takes up to 7 Days to be responded (Business days)
But I'm not an moderator tho.
Yes, but I think I passed two weeks
And when I opened the link, I don’t know where I have to go to check up
It may be disregarded. Did you checked your status?
Do you know somebody moderator or anybody can help me?
Refer to question above this message I replied.
Like how I check my status I’m sorry but no message show up
OK, what should I do right now?
Again, you have to wait and check the status I sent the link.
OK, I understand but where the message is gonna show up I understand is in the link or did I do something or just like that and wait
That one.
Yes, thank you so much but I mean when I hit the link when I open the link then next, what should I do Where I have to go?
Appeals if you sent an appeal, your ID will be shown.
OK, thank you so much
Solution
Your account will remain banned.
Feel free to reach out to customer service via in-game or by sending an email to service@pubgmobile.com if you still need assistance.
Hey delfin,
Thank you for your reply, even though it really broke my heart to hear that the ban will remain.
I’ve put so much into that account — time, effort, and money — and it hurts to lose it like this.
I appreciate you taking the time to respond, even if the outcome wasn’t what I hoped for.
Wishing you a good day anyway, and thanks again for your help.
– George
@delfin🐬
Hi @delfin can you tell me..
Why this account was banned kindly..
5994373225
You can login to the account to view the reason for the ban.