N
Novu3mo ago
jn

Novu - Self Hosted - Error when clicking 'Create Workflow'

I have just setup a self-hosted Novu instance (2.3.0) and when trying to create my first workflow I receive this error: Sorry, but something went wrong. Please contact our support team and provide the event id for the reference. Event Id: 53f1a3afcbe54d3c968c19bbe63ecce6. TypeError: Cannot read properties of undefined (reading 'request') I can see another user has had the same error recently but posted to a closed issue in github: https://github.com/novuhq/novu/issues/8403#issuecomment-3083002349 Is this a configuration issue on my part, or a bug?
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2 Replies
Pawan Jain
Pawan Jain3mo ago
@jn A bit strange bug, since I am not able to replicate this.
jn
jnOP3mo ago
I'm not having any problems running the docker compose on my local machine but when I run it on one of our servers I get this issue. It also works fine if I run it locally but use the server config so the dashboard is pointing at the api instance running on the server, etc. I've been trying to figure it out most of yesterday and it's 'possibly' when the client tries to open a websocket connection when the create workflow button is pressed. Just a hunch at the moment though. Very strange. If I open the dashboard on my local machine, i.e. http://localhost:4000 in the browser configured to point at the API on the remote machine, it works fine. If I open dashboard, i.e. http://<remote-ip-address>:4000 with exactly the same configuration, same api/ws/mongo instances it doesn't work. Okay. It all works if I route through some https domains, same config except for the urls and same containers / database. All working for me now anyway.

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