Auth Phone Transfer
Hey I am trying to swap to a new phone its asking for a QR code for pass phrase but i don't have that. I have a pass phrase text but there is no way to do it. Help would be appreciated thank you
11 Replies
I'm sorry, I couldn't find the answer in the documentation.
-# If your issue is resolved, please use the /solved command to close this thread.
how are you trying to swap? if you use an ente account, you should just be able to log in to your existing account on the new device
Yeah, I click existing user type email, then enter verification code. It opens a browser with Login with Pass phrase. But there is no option to type it in
-# If your issue is resolved, you can use the /solved command to close the thread. If not, use /unsolve to cancel.
you've added a passkey to your account. if you no longer have access to your passkey, please read the recovery part: https://help.ente.io/photos/features/passkeys#recovery. it'll explain how to recover your account using your recovery key.
Passkeys | Ente Help
Using passkeys as a second factor for your Ente account
I have a passkey but its the text one though. There is just no option for it on Android i assume.... Cant remember what i did on my current phone aha
managed to login via my PC browser using that key
Oh wait ignore me i think i did the recovery bit on my PC so will try the same on my phone
yeah, i was about to say. i'm not familiar with a passkey that is in plain text form 😅
Its all confusing but i am good now haha. Thank you for jigging my mind hahaha
Thread marked as solved. It will be closed in <t:1752778151:R>.
no worries, glad it's solved
This thread is now closed.