TPM issue after many different attempts
Hello - I've had this problem the past few days. I've tried getting support involved and they are useless I'm hoping some tech savvy people can give me the answer I need.
I've had to buy a tpm chip and also update my bios but no changes. I've tried multiple different methods on many valorant forums but still no change. Deleting the game didn't help. New accounts nothing.
I have secure boot and tpm enabled. Please I need some assistance.
Thanks
31 Replies
@Icarus I saw you help someone else. But this is different. I thought maybe you'd have an idea.
Hey man so external TPM chips are no longer supported by the game
You will need to switch to firmware TPM (CPU)
Can you press windows key + r
Type msinfo32
Show ss
How do I do this mate. My firmware doesnt have tpm 2.0 im on windows 10
Hmm ok enter bios
And show pic
give me a sec lad
oh wait WHY DIDNT IT LOAD THE WHOEL CONVO
oML
imma acc kms
@Icarus
Advanced
Show pic
Scroll down
Your system might not support firmware TPM 2.0
Did you get this error before installing the chip?
Yes I've had this the past 4 days and tried so many things to fix it. Surely there is a work around.
And I played a week or 2 before aswell no issues. What annoys me the most is that I've come off a 4 month ban
Now this
u were cheating?
When did you get the chip?
Erm a day or 2 ago
What? No? What does this have to do w anything
idk i heard 4 month and thought of hwid ban
my bad
You can get hwid for other stuff
Even toxicity
Ok
So did you log your account on a different pc? Or shared your acc with anyone ?
Other people have used my account yh, during my hwid ban
Do you still need me to keep my bios open?
Nah you can close it
new to me
Even in the past I've had similar pop ups even before my ban and it disappeared but now this is persistent and whatever I do it doesn't make a difference
There's no way I've spent money on a game and can't play it
How prestigious do valorant think they are, you need a top top pc to play our game. No wonder it's dying
Since your pc doesn’t have firmware TPM
And your acc was logged onto a pc that is TPM capable
You’re account is flagged as TPM capable, so even when you log into a pc with no tpm you get the restriction
So what do I do about it?
.
You’ll need to contact support and ask them if they can remove the restriction
is this possible?
I’m not sure