V
VALORANT2mo ago
Joker

Valorant not opening after installing Tracker.gg

Hey everyone, yesterday i downloaded and installed tracker.gg and since then my Valorant is not opening up and showing a message "A D3D11 -compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine." and ive tried almost every solution that Chat-GPT gave me and also reinstalled valo but still hasnt fixed the problem. pls help, Thank u.
No description
28 Replies
Icarus
Icarus2mo ago
Open task manager > performance tab Show ss
Joker
JokerOP2mo ago
My val was working till i decided to install tracker
Icarus
Icarus2mo ago
It got nothing to do with tracker
Joker
JokerOP2mo ago
Specs - intel arc gpu, intel core ultra 5 125h, 16 gb ram @Icarus .
Joker
JokerOP2mo ago
What's this for? @Icarus still hasn't worked
Icarus
Icarus2mo ago
What gpu do you have
Joker
JokerOP2mo ago
intel arc IGPU i use a laptop .
Icarus
Icarus2mo ago
Press windows key + r Type dxdiag Then open display tab Show ss
Joker
JokerOP2mo ago
No description
Icarus
Icarus2mo ago
Run the game now
Joker
JokerOP2mo ago
No description
Joker
JokerOP2mo ago
again
Icarus
Icarus2mo ago
Restart your pc Then try
Joker
JokerOP2mo ago
chat gpt says that vanguard isnt detecting my gpu
Icarus
Icarus2mo ago
^ you did install this right
Joker
JokerOP2mo ago
yep
Abdel
Abdel2mo ago
@Icarus I need help, can you help me please ?
Icarus
Icarus2mo ago
What’s up what do you need help with
Abdel
Abdel2mo ago
I got banned for no reason and i need a manual review are you part of riot staff ? https://discord.com/channels/679875946597056683/1396409080406605894
Icarus
Icarus2mo ago
I’m not a riot employee, I can’t help, sorry.
Abdel
Abdel2mo ago
Do you know how I can contact one then pls ?
Icarus
Icarus2mo ago
Just wait for a riot dev to check your post
Abdel
Abdel2mo ago
ok thank you
Joker
JokerOP2mo ago
bro what do i do now? @Icarus
Icarus
Icarus2mo ago
https://www.wagnardsoft.com/DDU/download/DDU%20v18.1.1.1_setup.exe Use DDU to delete gpu drivers Open and from the right select GPU INTEL Then click on clean and restart Once it complete and restart https://downloadmirror.intel.com/858734/gfx_win_101.6913.exe download and install this
Joker
JokerOP2mo ago
but the gpu is fine, im able to play other games without any issue
Icarus
Icarus2mo ago
Just do the above

Did you find this page helpful?