Wrongful ban for cheats in the game Valorant
Unjust Ban for "Prohibited Software"
Dear Support Team
I am contacting you because Valorant’s support has been unable to provide a clear resolution to my issue. I kindly ask you to forward this ticket to someone who can assist me properly.
Issue Details:
I was banned from the game for allegedly using prohibited software. However:
I was playing on an unstable mobile internet connection at the time.
The only unusual program running was a VPN/tool to bypass Discord’s restrictions in Russia (since Discord is blocked here).
I’ve contacted support twice, but they only claim that "banned software was detected" without specifying what it was. I have never used cheats or any prohibited tools—the only possible flagged program could be the Discord workaround.
I am fully willing to:
Undergo any account verification.
Provide additional details or logs.
Cooperate in any way to resolve this and determine whether the ban was a mistake.
Please help me investigate this fairly. I want to understand the exact reason for the ban and prove my innocence.
Thank you for your time.
1 Reply
First up, "The only unusual program running was a VPN/tool to bypass Discord's restrictions" my man has his priorities straight, respect 😎
Second up, as far asy information goes, they will not tell you what specifically (the program) you got banned for. I believe it's a policy but they will not. So basically your just beating a dead horse at that point.
"Determine whether the ban was a mistake" often times when you open multiple tickets and they close it by saying "ban was rightly given" or something along those lines, that's just that.