message from : <@826524337443176468>

hello , i was away from PUBG for umm few months , 3 or 4 i think , importantly when i came back i used the gmail/phone number link to login to my account and when i enterd my account i was shocked to see ( this account does not exist ) like i am entering a wrong gmail , i told myself that i somehow forgot the password and and , but i tried everything possible and i could not enter using the gmail/phone number link , in the end i used Twitter to log in to my account , and here i took the shock , my account's gmail was changed , which means someone hacked my account .. HOW ? my friend list got deleted and my UC got spent ... HOW ? i mean to change the gmail to get the code right ? HOW ? i never gave anyone my gmail , i gave my pubg's twitter link to someone to use it while i am away but i never gave them any of my gmails or even the phone/gmail link , i could change the hacker's gmail using my phone number , and this was the fake gmail ... i just wanna know how it happend so i can protect my account in the future in another way other than that secondary phone protection ( the fake gmail is the one in the photo , also sorry some of the content is in arabic ) i am getting crazy trying to find any way someone could enter my pubg account through the gmail/phone number link AND change the gmail Thanks ID : 5238151249 (if needed) if you know how to help contact @! GUESS in a DM

Solution:

You can Attempt to Recover the Account using the link: https://pubgmobile.live/support > Recovery

Jump to solution