Ping Spikes upto 90ms, packet loss and processing delays as well. Please help me fix it!!
I am seeing a lot of ping and network rtt + processing delays spikes. My ping avg shows 23ms but it keeps spiking to 40-90ms and my net rtt + processing delays go up to 60ms+. I see some pacet loss as well in game. I can feel it in the game. Though my crosshair is on the enemy head I get shot down. I can see the jumps.
Can someone please help me fix this?




149 Replies
I could help u to make it less laggy Bc i had it too long time ago and U Maybe Should fix ur game in the riot client in the settings if it wont help Try to Update ur wifi/ethernet Drivers if it still didnt fix it u should Use less apps in the backround.
And if u need some simple explaining just be free to DM me π
I have all my graphics settings as low, my wifi drivers are upto date and there are not background apps running.
Have u tried to re install the client Bc Vanguard is a driver and it never updates by it self and if it wont help Then i dont really know further
Oh i will try that and lyk!
Hope it will fix it ;3
Tq! I will lyk once its done
@ππͺππ² hey, i still see a lot of sping spikes π₯Ή
I lit just found out i got the lag spikes bc i got a spy software on my pc ( virus ) and i used malwarebytes and it kinda helped with the ping and packet loss
try to do that too
it helped me a lot
Oh, i will run a security scan as well.
i got like from 70-100 fps now to 120-150
What Antivirus are you using?
Another thing I struggle with is my ping in Singapore servers. Not sure what happened but i used to get ping of 30-38ms in Singapore servers but now I dont see anything below 50ms and lot of packet loss.
Oh, my fps are all fine but i will try it.
I dont really know abt the NA servers bc im in the EU
I don't use a separate antivirus I just use windows antivirus
windows antivirus is bad
I see!
Hows malwarebytes? And how much is the sub cost?
malwarebytes only found the spy software but windows defender didnt
Ah shoot, time to invest in an antivirus then.
Standart 39,99$ for 1 year
im using the free trail at the moment
Ah i see. You found it effective?
Uk i even implemented port forwarding to riot ports still no luck
It helps a lot tbh bc i saw lots of ppl use it too and i like installed it today almost 1 hr ago and it helped me
but 40 bucks for 1 year ( standart ) is the best deal
it has an ad blocker too
I wish kenji san or lyraclx could take a look at this. π€π€

Yes def sounds like a steal
Will try to get this one fs
the total one is crazy as f
tbh
windows defender looks ur hole pc even freakin every deep folder even system32 and drivers lol
Isnt that a good thing? Sorry if it sounds dumb
Yes its kinda a good thing but its just useless if it looks in the freaking system 32 folder
that takes ages
That's true. A complete scan takes forever

the 2,3,4,5 never works lol
and it costs 99$ per year
π
and it even has mobile tablet tv support too
lol

Then show ss of the whole result
Doing it. Just a sec
this is the result

Do you only get random ping spike or does it stay consistent when it spikes ?
Also are you playing on wifi?
They are random. it suddenly spikes to 44, 50, 60 etc
yes, rn im on wifi. I tried a cat 6 cable as well but didnt see a lot of improvement.
Could you connect the cable once and do the tracert command ?
im sorry I have returned it as it wasnt very useful.
I dont have it rn.
actually when I had the cable my ping on wifi used to be 17-20 and cable was 23-24. Now even on wifi its bad.
with the standard version?
no at windows defender the 2,3,4,5 never works
Ah I see. I should prolly get this antivirus
im running a scan lol and its keep going since 1 hr almost
2mil + files
lol
lol!
on windows defender and malewarebytes for full scan took like 5 min
im scanning for 1 hr rn on windows defender
it will go on forever ig lol
fr
its german ))

almost 2 mil
says 2:38 mins remaining
aha
scanning for 1 hr straight
π
dayum its so much cheaper in my region. I will get it fs
how much
your currency is pounds right?
in germany its 39.99 euro
im in germany
euros sorry
no worrys
8 euros!
for standard
dang w**
what currency do you use
Indian rupees
INR
4025,75 rupees?
or wat
it says

yes but it actually costs 800 INR
DANG
gimme that ;3
lol
man i love defender lol

lolπ
2.4m files
windows defender has prob no life
π π
Yea i know
Hes already scanning
for
1.3 hrs
and scanned
2.7M
files
pretty great antivirus for almost 100 euros for a year
or eather say
99.99 EUROS
@Icarus sorry I dont have the cable now but I remeber seeing similar results as I have tested with the cable as well.
These are the ping plotter screenshots from when I raised a ticket




@Icarus these are the results


^ this is your connection to your router,
It needs to be <1
If youβre getting connection issue to your router itself, youβll always get ping spikes in game
@lyra can explain better :val_Heh:
Do you use wifi extenders or direct connection to your router?
its a direct connection to my router
I even updated the drivers of my wifi card
btw i play in mumbai servers
is it normal to have request time outs during routing?
ur ping ass?
yes, seeing lot of spikes & some packet loss as well
oh
i donβt know how to fix that
i did used to have bad ping in the past
did some internet tweaks but
urs looks way worse
i never had packet loss
just spikes
avg shows 23 but suddenly spikes to 40-80ms
hm
u use wifi
or ethernet
yes wifi and no extenders
damn
i have 3 extenders
no satellites
or anything?
two satellites and 1 extender
did try ethernet but had no luck.
wdym no luck
dayum I connect direct to wifi. even tweaked the f out of wifi router. turned on qos, turned off ipv6, did port forwading as well
oh
im srsly shocked
how tf is it still ass
w that many tweaks
itβs probably ur pc no?
i have a spare pc
i meant when i had ethernet suprisingly my wifi had lower ping. my wifi used to give me 17-20ms and ethernet was 24ms even with a cat6 cable
same place as my gaming pc
my gaming pc averages like 600 download 200 upload
what
how lmao
maybe ur pc has a hard time connecting to the server
ummm idk i have a decent setup
hm
IKR i used to be so confused
my shit pc gets 50 download in the same room as my gaming pc
fr
ethernet gives direct connection
is that network speed?
think of it as a wireless gaming mouse and a wired gaming mouse
wired responds faster
yes
and upload was ass
IKR i was expecting a ping of 14 on cable as my wifi was as low as 17ms
mhm
u play nvidia or amd
I get 100Mbps download and 90Mbps upload on my pc :3
hm
all that matters is upload really
and 90 isnβt bad at all
and what servers
eu, apac, na
apac, mumbai servers
oh
hm
u play windowed
try full screen
or windowed fullscreen
i play fullscreen only
why is windowed on the images u sent
that because I couldnt snip
figured it out later tho mb
i usually play on fullscreen only
@Icarus restarted my router and im seeing this

I hope someone can help me fix this please
@I drink battery acid vacation time is over kiddo, back to work.
hey @Icarus what are the ips of mumbai & singapore servers?
I have reset my router and I see that my pc dosent have a lot trouble connecting to my router

but see a lot timeouts whilst routing ig?
The 1 I sent is for Mumbai
oh i see
^ this
if you see this you can see the spikes randomly
Iβll be honest Iβve no idea of allat, I only have the ipβs to trace sent by Lyra, she understand better :val_Prayge:
Oh i see! Thanks for all the help! And sorry for bothering you a lil too much :3
Nahh donβt worry about it
Lyra is prob busy, sheβll reply whenever she can
Sure! I will wait. I was just in a lil bit of hurry as I will be away from my pc next two days
i genuinely do not trust pingplotter with my life
do you get packetloss all the time or just a specific time of the day? if so what time
I keep playing and then I see them randomly
Oh! I was suggested to do this when I raised a ticket with riot π₯Ή
@jojiinthejar does this still need attention ?
provider is VSNL I assume
Hey, yes please
No, mine is ACT fibernet
since when do you experience these lags
where you playing from in India, anywhere close to Mumbai ?
Its been happening for sometime. I started realising from a few weeks back
I play from Hyderabad
I see random ping spikes in game
you on wifi?
Average shows 23-25 but it goes upto 88 at times
Yes, im on wifi
Not mesh tho
ever tried via ethernet if its the same ?
I tried ethernet but idk why i used get lower ping on wifi
Funny how I got 17ms on wifi and 24 on ethernet
Even got a cat6 cable
Now even wifi is worse
ok and on ethernet (even if you get higher latency) do you still see those jumps ingame ?
Yes, i was experiencing the similar thing.
I raised the ticket with riot and they asked me to get a static ip :3
hmmm
These fluctuations are much worse when I try Singapore servers
did I ask you to fill this up in the past by a chance ? https://docs.google.com/forms/d/e/1FAIpQLSd9c4AbpNLxwxlVbtEgVQbdjgyAKOTllug5TSSPKPvm_Na5wA/viewform if not please do
Google Docs
Riot Games - Latency issues form
In order to do a deep dive into your latency issues we need more details from your ISP, please go to https://ifconfig.co/ and fill this form with your details
Will do it asap
thanks Boss
Done! Submitted the deets.
π«‘
alright had a look, routing looks fine, youor provider routes via different carrier in order to reach us in Mumbai, I reached out to them back in 2024 and they mentioned they have no plans connecting with us there... I asked again see what they think since it was a year
but your problem seems to be ISP related, I suggest to get a ticket up with your provider to check for packetloss for your connection. it also might be related to the carrier provider, India is just bad connections everywhere unfortunately
Ah shit!
I did raise a ticket with them that's on going rn. I shared all the pictures that I shared above and shared the peerindDB details that were shared with me a while ago with my riot ticket
Just out of curiosity, just in case they connect with you guys in mumbai can we see good difference in pings and routing?
Ive dropped an email asking them to consider this as a huge community from Hyderabad and south india struggle with this as a lot of users opt for ACT fiber.
Hopefully they consider thisπ€
it might help considering the ISP is skipping a "hop" to reach us where the game servers are, they will manage their infrastructure and they should see when their links are bad and quickly fix it. Currently they are traversing another provider to reach us
π₯Ή

Makes sense!
If you don't mind can you let me know the best isp that you see from your end from Hyderabad?
Would really appreciate it as I was anyways planning to switch isps to either Excitel or airtel etc.
I tried checking with other isp agents but oh god they so damn clueless π₯Ή
At a point i was requesting them to provide me an existing connection so i can test ping and everything but oh god they are not at all cooperative π
@Kenji-San i hope it's fine to ask this :3
me too
im facing same issue bruh
IKRR
Are you on act as well?
Choosing an isp is like a gamble lol.
nah my isp is good
Which isp is yours?
Hey @Kenji-San ,
Just a had a huge conversation with my isp and my god they are so freaking clueless.
If you don't mind can you help me a little to see a better isp in my region? π₯Ή
if you think about it, they are only doing their jobs, providing you with internet service, for most of the providers they care to give you access to internet, and drop your traffic off to nearest internet exchange as quickly as possible. That being said they should listen to their customers if they have issues and try to solve it in the interest of preserving their customers. I dont think there is anything like "this is best ISP choose that option"
safest option for you is to go with the provider who is the biggest in the region, more players = more customer callcenter calls coming in when there is a problem = bigger pressure to the provider
True that! But surprisingly ACT is a very big player here. So it surprises me seeing how clueless they are.
I was just planning to decide isp that has much better routing from my region.
in India, biggest traffic from players is coming from Jio, Airtel and ACT
Im planning to try a cat 6 or 7 cable. Hopefully that helps
They also suggested to get a static ip. I see mixed opinions regarding it but might give that a try.
not going to tell you the latencies on those as I dont want to get stoned, but there is a provider called D-Vois and they are rocking sub 7ms on average some of them are sitting on 3ms π
Wait, thats from my region? Holy shi-
now keep in mind that these are sampled by thousands, you can have people with 15ms and some with 2ms (just example) that gives you average on about 7ms
Thank you sooo much for all the info @Kenji-San
You the goat!
And sorry for bothering you so much brother! π«‘
np you are welcome
only scenario I can think of is that their static ips are routed differently than CGNAT ranges, tldr they might have a prio for static IP users. cant confirm or deny that though
Ah I see. Sad part is they don't give a definite answer. They are like give it a try. Its a paid add on and they ask me to gamble on itππ
jio