V
VALORANTβ€’2mo ago
jojiinthejar

Ping Spikes upto 90ms, packet loss and processing delays as well. Please help me fix it!!

I am seeing a lot of ping and network rtt + processing delays spikes. My ping avg shows 23ms but it keeps spiking to 40-90ms and my net rtt + processing delays go up to 60ms+. I see some pacet loss as well in game. I can feel it in the game. Though my crosshair is on the enemy head I get shot down. I can see the jumps. Can someone please help me fix this?
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149 Replies
π“œπ“ͺ𝔁𝓲
I could help u to make it less laggy Bc i had it too long time ago and U Maybe Should fix ur game in the riot client in the settings if it wont help Try to Update ur wifi/ethernet Drivers if it still didnt fix it u should Use less apps in the backround. And if u need some simple explaining just be free to DM me πŸ™‚
jojiinthejar
jojiinthejarOPβ€’2mo ago
I have all my graphics settings as low, my wifi drivers are upto date and there are not background apps running.
π“œπ“ͺ𝔁𝓲
Have u tried to re install the client Bc Vanguard is a driver and it never updates by it self and if it wont help Then i dont really know further
jojiinthejar
jojiinthejarOPβ€’2mo ago
Oh i will try that and lyk!
π“œπ“ͺ𝔁𝓲
Hope it will fix it ;3
jojiinthejar
jojiinthejarOPβ€’2mo ago
Tq! I will lyk once its done @π“œπ“ͺ𝔁𝓲 hey, i still see a lot of sping spikes πŸ₯Ή
π“œπ“ͺ𝔁𝓲
I lit just found out i got the lag spikes bc i got a spy software on my pc ( virus ) and i used malwarebytes and it kinda helped with the ping and packet loss try to do that too it helped me a lot
jojiinthejar
jojiinthejarOPβ€’2mo ago
Oh, i will run a security scan as well.
π“œπ“ͺ𝔁𝓲
i got like from 70-100 fps now to 120-150 What Antivirus are you using?
jojiinthejar
jojiinthejarOPβ€’2mo ago
Another thing I struggle with is my ping in Singapore servers. Not sure what happened but i used to get ping of 30-38ms in Singapore servers but now I dont see anything below 50ms and lot of packet loss. Oh, my fps are all fine but i will try it.
π“œπ“ͺ𝔁𝓲
I dont really know abt the NA servers bc im in the EU
jojiinthejar
jojiinthejarOPβ€’2mo ago
I don't use a separate antivirus I just use windows antivirus
π“œπ“ͺ𝔁𝓲
windows antivirus is bad
jojiinthejar
jojiinthejarOPβ€’2mo ago
I see! Hows malwarebytes? And how much is the sub cost?
π“œπ“ͺ𝔁𝓲
malwarebytes only found the spy software but windows defender didnt
jojiinthejar
jojiinthejarOPβ€’2mo ago
Ah shoot, time to invest in an antivirus then.
π“œπ“ͺ𝔁𝓲
Standart 39,99$ for 1 year im using the free trail at the moment
jojiinthejar
jojiinthejarOPβ€’2mo ago
Ah i see. You found it effective? Uk i even implemented port forwarding to riot ports still no luck
π“œπ“ͺ𝔁𝓲
It helps a lot tbh bc i saw lots of ppl use it too and i like installed it today almost 1 hr ago and it helped me but 40 bucks for 1 year ( standart ) is the best deal it has an ad blocker too
jojiinthejar
jojiinthejarOPβ€’2mo ago
I wish kenji san or lyraclx could take a look at this. 🀞🀞
jojiinthejar
jojiinthejarOPβ€’2mo ago
Yes def sounds like a steal Will try to get this one fs
π“œπ“ͺ𝔁𝓲
the total one is crazy as f tbh windows defender looks ur hole pc even freakin every deep folder even system32 and drivers lol
jojiinthejar
jojiinthejarOPβ€’2mo ago
Isnt that a good thing? Sorry if it sounds dumb
π“œπ“ͺ𝔁𝓲
Yes its kinda a good thing but its just useless if it looks in the freaking system 32 folder that takes ages
jojiinthejar
jojiinthejarOPβ€’2mo ago
That's true. A complete scan takes forever
π“œπ“ͺ𝔁𝓲
the 2,3,4,5 never works lol and it costs 99$ per year 😭 and it even has mobile tablet tv support too lol
Icarus
Icarusβ€’2mo ago
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Icarus
Icarusβ€’2mo ago
Then show ss of the whole result
jojiinthejar
jojiinthejarOPβ€’2mo ago
Doing it. Just a sec
jojiinthejar
jojiinthejarOPβ€’2mo ago
this is the result
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Icarus
Icarusβ€’2mo ago
Do you only get random ping spike or does it stay consistent when it spikes ? Also are you playing on wifi?
jojiinthejar
jojiinthejarOPβ€’2mo ago
They are random. it suddenly spikes to 44, 50, 60 etc yes, rn im on wifi. I tried a cat 6 cable as well but didnt see a lot of improvement.
Icarus
Icarusβ€’2mo ago
Could you connect the cable once and do the tracert command ?
jojiinthejar
jojiinthejarOPβ€’2mo ago
im sorry I have returned it as it wasnt very useful. I dont have it rn. actually when I had the cable my ping on wifi used to be 17-20 and cable was 23-24. Now even on wifi its bad. with the standard version?
π“œπ“ͺ𝔁𝓲
no at windows defender the 2,3,4,5 never works
jojiinthejar
jojiinthejarOPβ€’2mo ago
Ah I see. I should prolly get this antivirus
π“œπ“ͺ𝔁𝓲
im running a scan lol and its keep going since 1 hr almost 2mil + files lol
jojiinthejar
jojiinthejarOPβ€’2mo ago
lol!
π“œπ“ͺ𝔁𝓲
on windows defender and malewarebytes for full scan took like 5 min im scanning for 1 hr rn on windows defender
jojiinthejar
jojiinthejarOPβ€’2mo ago
it will go on forever ig lol
π“œπ“ͺ𝔁𝓲
its german ))
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π“œπ“ͺ𝔁𝓲
almost 2 mil says 2:38 mins remaining aha scanning for 1 hr straight πŸ‘
jojiinthejar
jojiinthejarOPβ€’2mo ago
dayum its so much cheaper in my region. I will get it fs
π“œπ“ͺ𝔁𝓲
how much
jojiinthejar
jojiinthejarOPβ€’2mo ago
your currency is pounds right?
π“œπ“ͺ𝔁𝓲
in germany its 39.99 euro im in germany
jojiinthejar
jojiinthejarOPβ€’2mo ago
euros sorry
π“œπ“ͺ𝔁𝓲
no worrys
jojiinthejar
jojiinthejarOPβ€’2mo ago
8 euros! for standard
π“œπ“ͺ𝔁𝓲
dang w** what currency do you use
jojiinthejar
jojiinthejarOPβ€’2mo ago
Indian rupees INR
π“œπ“ͺ𝔁𝓲
4025,75 rupees? or wat it says
jojiinthejar
jojiinthejarOPβ€’2mo ago
yes but it actually costs 800 INR
π“œπ“ͺ𝔁𝓲
DANG gimme that ;3 lol
π“œπ“ͺ𝔁𝓲
man i love defender lol
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jojiinthejar
jojiinthejarOPβ€’2mo ago
lolπŸ˜‚
π“œπ“ͺ𝔁𝓲
2.4m files windows defender has prob no life
jojiinthejar
jojiinthejarOPβ€’2mo ago
πŸ˜‚ πŸ˜‚
π“œπ“ͺ𝔁𝓲
Yea i know Hes already scanning for 1.3 hrs and scanned 2.7M files pretty great antivirus for almost 100 euros for a year or eather say 99.99 EUROS
jojiinthejar
jojiinthejarOPβ€’2mo ago
@Icarus sorry I dont have the cable now but I remeber seeing similar results as I have tested with the cable as well.
jojiinthejar
jojiinthejarOPβ€’2mo ago
These are the ping plotter screenshots from when I raised a ticket
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Icarus
Icarusβ€’2mo ago
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jojiinthejar
jojiinthejarOPβ€’2mo ago
@Icarus these are the results
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Icarus
Icarusβ€’2mo ago
^ this is your connection to your router, It needs to be <1 If you’re getting connection issue to your router itself, you’ll always get ping spikes in game @lyra can explain better :val_Heh: Do you use wifi extenders or direct connection to your router?
jojiinthejar
jojiinthejarOPβ€’2mo ago
its a direct connection to my router I even updated the drivers of my wifi card btw i play in mumbai servers is it normal to have request time outs during routing?
folix
folixβ€’2mo ago
ur ping ass?
jojiinthejar
jojiinthejarOPβ€’2mo ago
yes, seeing lot of spikes & some packet loss as well
folix
folixβ€’2mo ago
oh i don’t know how to fix that i did used to have bad ping in the past did some internet tweaks but urs looks way worse i never had packet loss just spikes
jojiinthejar
jojiinthejarOPβ€’2mo ago
avg shows 23 but suddenly spikes to 40-80ms
folix
folixβ€’2mo ago
hm u use wifi or ethernet
jojiinthejar
jojiinthejarOPβ€’2mo ago
yes wifi and no extenders
folix
folixβ€’2mo ago
damn i have 3 extenders no satellites or anything? two satellites and 1 extender
jojiinthejar
jojiinthejarOPβ€’2mo ago
did try ethernet but had no luck.
folix
folixβ€’2mo ago
wdym no luck
jojiinthejar
jojiinthejarOPβ€’2mo ago
dayum I connect direct to wifi. even tweaked the f out of wifi router. turned on qos, turned off ipv6, did port forwading as well
folix
folixβ€’2mo ago
oh im srsly shocked how tf is it still ass w that many tweaks it’s probably ur pc no? i have a spare pc
jojiinthejar
jojiinthejarOPβ€’2mo ago
i meant when i had ethernet suprisingly my wifi had lower ping. my wifi used to give me 17-20ms and ethernet was 24ms even with a cat6 cable
folix
folixβ€’2mo ago
same place as my gaming pc my gaming pc averages like 600 download 200 upload what how lmao maybe ur pc has a hard time connecting to the server
jojiinthejar
jojiinthejarOPβ€’2mo ago
ummm idk i have a decent setup
folix
folixβ€’2mo ago
hm
jojiinthejar
jojiinthejarOPβ€’2mo ago
IKR i used to be so confused
folix
folixβ€’2mo ago
my shit pc gets 50 download in the same room as my gaming pc fr ethernet gives direct connection
jojiinthejar
jojiinthejarOPβ€’2mo ago
is that network speed?
folix
folixβ€’2mo ago
think of it as a wireless gaming mouse and a wired gaming mouse wired responds faster yes and upload was ass
jojiinthejar
jojiinthejarOPβ€’2mo ago
IKR i was expecting a ping of 14 on cable as my wifi was as low as 17ms
folix
folixβ€’2mo ago
mhm u play nvidia or amd
jojiinthejar
jojiinthejarOPβ€’2mo ago
I get 100Mbps download and 90Mbps upload on my pc :3
folix
folixβ€’2mo ago
hm all that matters is upload really and 90 isn’t bad at all and what servers eu, apac, na
jojiinthejar
jojiinthejarOPβ€’2mo ago
apac, mumbai servers
folix
folixβ€’2mo ago
oh hm u play windowed try full screen or windowed fullscreen
jojiinthejar
jojiinthejarOPβ€’2mo ago
i play fullscreen only
folix
folixβ€’2mo ago
why is windowed on the images u sent
jojiinthejar
jojiinthejarOPβ€’2mo ago
that because I couldnt snip figured it out later tho mb i usually play on fullscreen only
jojiinthejar
jojiinthejarOPβ€’2mo ago
@Icarus restarted my router and im seeing this
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jojiinthejar
jojiinthejarOPβ€’2mo ago
I hope someone can help me fix this please
Icarus
Icarusβ€’2mo ago
@I drink battery acid vacation time is over kiddo, back to work.
jojiinthejar
jojiinthejarOPβ€’2mo ago
hey @Icarus what are the ips of mumbai & singapore servers? I have reset my router and I see that my pc dosent have a lot trouble connecting to my router
jojiinthejar
jojiinthejarOPβ€’2mo ago
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jojiinthejar
jojiinthejarOPβ€’2mo ago
but see a lot timeouts whilst routing ig?
Icarus
Icarusβ€’2mo ago
The 1 I sent is for Mumbai
jojiinthejar
jojiinthejarOPβ€’2mo ago
oh i see
Icarus
Icarusβ€’2mo ago
^ this
jojiinthejar
jojiinthejarOPβ€’2mo ago
if you see this you can see the spikes randomly
Icarus
Icarusβ€’2mo ago
I’ll be honest I’ve no idea of allat, I only have the ip’s to trace sent by Lyra, she understand better :val_Prayge:
jojiinthejar
jojiinthejarOPβ€’2mo ago
Oh i see! Thanks for all the help! And sorry for bothering you a lil too much :3
Icarus
Icarusβ€’2mo ago
Nahh don’t worry about it Lyra is prob busy, she’ll reply whenever she can
jojiinthejar
jojiinthejarOPβ€’2mo ago
Sure! I will wait. I was just in a lil bit of hurry as I will be away from my pc next two days
lyra
lyraβ€’2mo ago
i genuinely do not trust pingplotter with my life do you get packetloss all the time or just a specific time of the day? if so what time
jojiinthejar
jojiinthejarOPβ€’2mo ago
I keep playing and then I see them randomly Oh! I was suggested to do this when I raised a ticket with riot πŸ₯Ή
Kenji-San
Kenji-Sanβ€’2mo ago
@jojiinthejar does this still need attention ? provider is VSNL I assume
jojiinthejar
jojiinthejarOPβ€’2mo ago
Hey, yes please No, mine is ACT fibernet
Kenji-San
Kenji-Sanβ€’2mo ago
since when do you experience these lags where you playing from in India, anywhere close to Mumbai ?
jojiinthejar
jojiinthejarOPβ€’2mo ago
Its been happening for sometime. I started realising from a few weeks back I play from Hyderabad I see random ping spikes in game
Kenji-San
Kenji-Sanβ€’2mo ago
you on wifi?
jojiinthejar
jojiinthejarOPβ€’2mo ago
Average shows 23-25 but it goes upto 88 at times Yes, im on wifi Not mesh tho
Kenji-San
Kenji-Sanβ€’2mo ago
ever tried via ethernet if its the same ?
jojiinthejar
jojiinthejarOPβ€’2mo ago
I tried ethernet but idk why i used get lower ping on wifi Funny how I got 17ms on wifi and 24 on ethernet Even got a cat6 cable Now even wifi is worse
Kenji-San
Kenji-Sanβ€’2mo ago
ok and on ethernet (even if you get higher latency) do you still see those jumps ingame ?
jojiinthejar
jojiinthejarOPβ€’2mo ago
Yes, i was experiencing the similar thing. I raised the ticket with riot and they asked me to get a static ip :3
Kenji-San
Kenji-Sanβ€’2mo ago
hmmm
jojiinthejar
jojiinthejarOPβ€’2mo ago
These fluctuations are much worse when I try Singapore servers
Kenji-San
Kenji-Sanβ€’2mo ago
did I ask you to fill this up in the past by a chance ? https://docs.google.com/forms/d/e/1FAIpQLSd9c4AbpNLxwxlVbtEgVQbdjgyAKOTllug5TSSPKPvm_Na5wA/viewform if not please do
Google Docs
Riot Games - Latency issues form
In order to do a deep dive into your latency issues we need more details from your ISP, please go to https://ifconfig.co/ and fill this form with your details
jojiinthejar
jojiinthejarOPβ€’2mo ago
Will do it asap
Kenji-San
Kenji-Sanβ€’2mo ago
thanks Boss
jojiinthejar
jojiinthejarOPβ€’2mo ago
Done! Submitted the deets. 🫑
Kenji-San
Kenji-Sanβ€’2mo ago
alright had a look, routing looks fine, youor provider routes via different carrier in order to reach us in Mumbai, I reached out to them back in 2024 and they mentioned they have no plans connecting with us there... I asked again see what they think since it was a year but your problem seems to be ISP related, I suggest to get a ticket up with your provider to check for packetloss for your connection. it also might be related to the carrier provider, India is just bad connections everywhere unfortunately
jojiinthejar
jojiinthejarOPβ€’2mo ago
Ah shit! I did raise a ticket with them that's on going rn. I shared all the pictures that I shared above and shared the peerindDB details that were shared with me a while ago with my riot ticket Just out of curiosity, just in case they connect with you guys in mumbai can we see good difference in pings and routing? Ive dropped an email asking them to consider this as a huge community from Hyderabad and south india struggle with this as a lot of users opt for ACT fiber. Hopefully they consider this🀞
Kenji-San
Kenji-Sanβ€’2mo ago
it might help considering the ISP is skipping a "hop" to reach us where the game servers are, they will manage their infrastructure and they should see when their links are bad and quickly fix it. Currently they are traversing another provider to reach us
jojiinthejar
jojiinthejarOPβ€’2mo ago
πŸ₯Ή
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jojiinthejar
jojiinthejarOPβ€’2mo ago
Makes sense! If you don't mind can you let me know the best isp that you see from your end from Hyderabad? Would really appreciate it as I was anyways planning to switch isps to either Excitel or airtel etc. I tried checking with other isp agents but oh god they so damn clueless πŸ₯Ή At a point i was requesting them to provide me an existing connection so i can test ping and everything but oh god they are not at all cooperative πŸ’€ @Kenji-San i hope it's fine to ask this :3
Pikachu21
Pikachu21β€’2mo ago
me too im facing same issue bruh
jojiinthejar
jojiinthejarOPβ€’2mo ago
IKRR Are you on act as well? Choosing an isp is like a gamble lol.
Pikachu21
Pikachu21β€’2mo ago
nah my isp is good
jojiinthejar
jojiinthejarOPβ€’2mo ago
Which isp is yours? Hey @Kenji-San , Just a had a huge conversation with my isp and my god they are so freaking clueless. If you don't mind can you help me a little to see a better isp in my region? πŸ₯Ή
Kenji-San
Kenji-Sanβ€’2mo ago
if you think about it, they are only doing their jobs, providing you with internet service, for most of the providers they care to give you access to internet, and drop your traffic off to nearest internet exchange as quickly as possible. That being said they should listen to their customers if they have issues and try to solve it in the interest of preserving their customers. I dont think there is anything like "this is best ISP choose that option" safest option for you is to go with the provider who is the biggest in the region, more players = more customer callcenter calls coming in when there is a problem = bigger pressure to the provider
jojiinthejar
jojiinthejarOPβ€’2mo ago
True that! But surprisingly ACT is a very big player here. So it surprises me seeing how clueless they are. I was just planning to decide isp that has much better routing from my region.
Kenji-San
Kenji-Sanβ€’2mo ago
in India, biggest traffic from players is coming from Jio, Airtel and ACT
jojiinthejar
jojiinthejarOPβ€’2mo ago
Im planning to try a cat 6 or 7 cable. Hopefully that helps They also suggested to get a static ip. I see mixed opinions regarding it but might give that a try.
Kenji-San
Kenji-Sanβ€’2mo ago
not going to tell you the latencies on those as I dont want to get stoned, but there is a provider called D-Vois and they are rocking sub 7ms on average some of them are sitting on 3ms 😁
jojiinthejar
jojiinthejarOPβ€’2mo ago
Wait, thats from my region? Holy shi-
Kenji-San
Kenji-Sanβ€’2mo ago
now keep in mind that these are sampled by thousands, you can have people with 15ms and some with 2ms (just example) that gives you average on about 7ms
jojiinthejar
jojiinthejarOPβ€’2mo ago
Thank you sooo much for all the info @Kenji-San You the goat! And sorry for bothering you so much brother! 🫑
Kenji-San
Kenji-Sanβ€’2mo ago
np you are welcome only scenario I can think of is that their static ips are routed differently than CGNAT ranges, tldr they might have a prio for static IP users. cant confirm or deny that though
jojiinthejar
jojiinthejarOPβ€’2mo ago
Ah I see. Sad part is they don't give a definite answer. They are like give it a try. Its a paid add on and they ask me to gamble on itπŸ’€πŸ˜‚
Pikachu21
Pikachu21β€’2mo ago
jio

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