N
Neon2mo ago
fascinating-indigo

Branch Unarchival Issues

Hi. I unarchived a large branch today, and it has been on and off of the unarchiving state for over an hour and a half. I noticed that every time I reset to the parent branch, the archival process restarts and the database is completely unavailable even though the UI says: "This branch is queryable but is still being unarchived. Expect slow query times." Why is the unarchival process triggering each time I reset to the parent branch, it didn't do this on Friday before the branch got auto archived for not getting used in 24 hours. I did just open a support ticket for this. But would like to know if I'm doing something wrong or if this is a bug with neon.
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2 Replies
fascinating-indigo
fascinating-indigoOP2mo ago
Looks like it is a bug. Haven't gotten a response from support, but I'll wait for that.
genetic-orange
genetic-orange2mo ago
Hi, from what you've described, you're not doing anything wrong here. Here's some info on archived branches: https://neon.com/docs/guides/branch-archiving#unarchiving-a-branch Some things that could be impacting the unarchive process might be the data size on the branch, if the parent branch has parent branches, or if you've got a large number of unarchived branches (100+). The Support team can provide more guidance on your particular case. Hopefully, they get to your ticket soon.
Neon
Branch archiving - Neon Docs
How Neon archives inactive branches How branches are unarchived How to monitor branch archiving Archive storage Branches list command (Neon CLI) Get branch details (Neon API) To minimize storage costs...

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