account recovery
My account recovery complaint via customer service email is like this, I have sent a screenshot of the UC purchase from Midasbuy and prime plus invoice subscription, what does customer service mean?

Solution:Jump to solution
It means you need to provide a purchase receipt from the last 6 months, Feb - Jul 2025.
Please reach out to the customer service again if you have any more questions. We cannot help you any further through the community regarding account recovery....
4 Replies
Solution
It means you need to provide a purchase receipt from the last 6 months, Feb - Jul 2025.
Please reach out to the customer service again if you have any more questions. We cannot help you any further through the community regarding account recovery.
I have sent screenshots of UC purchases via Midasbuy, an influencer top up agent, for a full year before my account was hacked, I still don't understand what customer service requires.
Please contact them again if you have any questions.
okay thanks for your help