I can't log in to my Riot support account. Does anyone know how to solve this problem?
.
48 Replies
Could you show what it says when you try to login?
sure
BRUH
The fifth time it worked.
@Icarus Sorry for the inconvenience, I've managed to sort it out. Thanks for your attention. (I'm sure it only took you to make it work xd)
😠it’s all good bro
ty for your apperance
xd
@Icarus i catched
Are you using vpn by any chance?
i don't think so
but... I can look
this?
oh sorry, not in english xd
Did you submit lots of tickets regarding a same issue?
n
only last 2 tickets
What your ticket about anyways?
drivers crashing
and now fps drop
Open task manager > performance tab
Show ss in gpu tab
this?
Show ss in CPU now
btw sorry it's in Portuguese. I hope it's not inconvenient.
https://www.intel.com/content/www/us/en/products/sku/195436/intel-core-i510210u-processor-6m-cache-up-to-4-20-ghz/downloads.html
go here and download and install the 7-10th gen graphics driver
Intel
Intel® Core™ i5-10210U Processor (6M Cache, up to 4.20 GHz) Down...
Intel® Core™ i5-10210U Processor (6M Cache, up to 4.20 GHz) - Download supporting resources inclusive drivers, software, bios, and firmware updates.
Is it safe? Remember that my computer is a laptop and supposedly some friends said it didn't have a graphics card. I don't think I have NVIDIA either.
Yes that’s the official site for your CPU
ok
so i will download the second option
Yes
after that, next step?
the download is complete
next step?
Run the installer and install it
ok
ok, and now?
Are you done installing ?
Restart pc after and try the game
yes-
ah
ok
other step
pre-installation, software licence agreement, configuration and installation.
only i need is going forward right?
@Icarus
Yes
about this?
Translation:
The installer will make the following choices:
Install Intel Graphics Controller
Install Intel Graphics Command Centre
Perform a clean installation.
A clean installation removes all the old drivers and restores Intel's default settings.
Select then go next
ok this is now uninstalling and installing things
anyway
Yup let it complete
ok
Is it normal for my PC to go black and then come back and make sounds?
Yes
ok
that's this
now i restart the pc right?
@Icarus Just confirm and I'll leave you xd
Yup
OK, I've restarted. I'm going to test the game. Thank you very much for your help, I really appreciate your attention and the way you've helped. I really appreciate it.
If there's anything else, say it
One thing, i have 2 Intel Apps. What is the real one?
You can delete any, doesn’t really matter