TwentyT
Twenty•6mo ago•
3 replies
deurk

[IMAP] Error fetching from mailbox XXXX: Connection not available

Hello dear people 🙂

I am facing an issue when testing the IMAP email sync. I was able to configure the IMAP using the Lab option and UI settings, but I am now faced with the error in the title.

Here is the docker log:
worker-1    | [Nest] 34  - 07/31/2025, 10:20:00 AM     LOG [CalDavGetEventsService] Getting calendar events for user@domain.com
worker-1    | [Nest] 34  - 07/31/2025, 10:20:01 AM     LOG [ImapClientProvider] Connected to IMAP server for user@domain.com
worker-1    | [Nest] 34  - 07/31/2025, 10:20:01 AM     LOG [ImapClientProvider] Available mailboxes for user@domain.com: INBOX, Sent, Drafts, Spam, Trash, Inbox/temp, Inquiries, INVOICES, Notifications
worker-1    | [Nest] 34  - 07/31/2025, 10:20:02 AM     LOG [ImapGetMessageListService] Found sent folder via special-use flag: Sent
worker-1    | [Nest] 34  - 07/31/2025, 10:20:02 AM     LOG [CalDavGetEventsService] Found 1 calendar events for user@domain.com
worker-1    | [Nest] 34  - 07/31/2025, 10:20:04 AM   ERROR [ImapGetMessageListService] Error fetching from mailbox INBOX: Connection not available
worker-1    | Error: Connection not available
worker-1    |     at ImapFlow.close (/app/node_modules/imapflow/lib/imap-flow.js:1604:31)
worker-1    |     at TLSSocket._socketEnd (/app/node_modules/imapflow/lib/imap-flow.js:758:22)
worker-1    |     at TLSSocket.emit (node:events:530:35)
worker-1    |     at endReadableNT (node:internal/streams/readable:1698:12)
worker-1    |     at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
worker-1    | [Nest] 34  - 07/31/2025, 10:20:04 AM     LOG [ImapGetMessageListService] Fetched 0 messages from INBOX


(the rest will be in a message below because caracters count limit)

Any clue as to why this is happening and how I can fix it?

Thanks a lot.
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