Account Hacked or compromised
My 4 years old pubg account scammed via some hacking things .I have only 1 link in my account and someone hacked my Gmail and change my link through otp and then resets my trusted device via find my phone and I Linkwash before my account to remove my old account (I forgot 1 of them) and my linkwash appeal is on cool down. after 3 months linkwash option cool down complete but my device is not trusted anymore that's why I can't successfully claim my account back and after 3 months my device also untrusted soo I can't recover account through Pubg Recovery Website My Appeal also rejected(says to appeal from in-game tool) I have many proofs that provide the ownership of account like inventory videos,gameplay videos and if pubg check old records I know all devices that use to login my account and many things like names rank or much more just my device is not Trusted anymore that's why I can't recover my account
I have many more things like uc receipts old login account and login methods and many things.
Help Me
Solution:Jump to solution
Hello, @Nabeel!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
6 Replies
Solution
Hello, @Nabeel!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
At least read the problem properly I already said my device is not Trusted anymore because of reset and my appeals rejected through in-game tool also pubg support email can't help in any ways
You can also submit a recovery recovery request through the community support form. There is no other way to appeal for compromised account.
Bro just my device is untrusted if pubg team check old records I can prove the ownership of account
My request also reject from there just because of device
Moderator please explain how to submit
@Quendi
In this case, we're unfortunately unable to help you any further through the community. You can contact the customer service through in-game or by sending an email to service@pubgmobile.com.
Then how I recover my account
@Quendi