S
Supabase•4w ago
OlleS

Upgrade stuck in "Shutting down API services"

I tried to upgrade from PostgreSQL 15 to 17 today, but the upgrade has been stuck in this state for three hours. Do you have any idea what I can do? It's not self-hosted, and I’m on the free plan. :blobsad: Status: 
{
    "databaseUpgradeStatus": {
        "initiated_at": "2025-08-04T15:47:43.602253",
        "latest_status_at": "2025-08-04T15:50:33.286961",
        "target_version": "17",
        "status": 0,
        "progress": "4_attached_volume_to_original_instance"
    }
}
{
    "databaseUpgradeStatus": {
        "initiated_at": "2025-08-04T15:47:43.602253",
        "latest_status_at": "2025-08-04T15:50:33.286961",
        "target_version": "17",
        "status": 0,
        "progress": "4_attached_volume_to_original_instance"
    }
}
Project: ponthqrnesnanivsatps
No description
2 Replies
garyaustin
garyaustin•4w ago
I had responded to this in github that support is the only way. We'll see if another user has a different response.
OlleS
OlleSOP•3w ago
Just upgraded to PRO. Hopefully someone at the team can take a look at it, or at least give me access to the DB.

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