Heya wee problem, havent been unbanned yet...

so i've been false banned a long while ago but thats apart from the point, i should have been unbanned yesterday but now, i've installed new windows, waited a day before launching the game. and ofc made a new account. but i still seem to be banned?
old account riot id: cry of fear#yurr
new account riot id:LV Sandals#tuff