how to redeem gift card on pubgmobile.com

im trying to redeem a one dollar gift card i got from whish it gave me a serial number and a secret code that has spaces between each 2 letters and nbs i am trying to redeem it it either says peremeter error or verification code error and im sure the code is 100% correct im not blind and yes i checked and didnt get the uc

Solution:

Hello, @BOIIII! Please know that it is recommended to make purchases only via https://pubgmobile.com/pay. You can try to redeem a code through the same website. If the issue persists, please reach out to the in-game customer service for further assistance....

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