Stolen account
Hello, I don't know how to solve the problem with my account that was stolen. Now I can get into it but I can't do anything because the person who stole it has a linked email and phone number.
Solution:Jump to solution
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information....
4 Replies
Solution
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
Unfortunately, the old phone I played it on is broken and it's not on this one, but I have photos from the UC purchase, otherwise the account is linked via Google Play.
Hello, can I see the progress of my stolen account solution somewhere?