Can't build pages and I'm not sure the way I tried to message cf is right

My account Id:a564f93fd9f3da8e723534ca577aee0f The error: Your Cloudflare account has been blocked. Contact abusereply@cloudflare.com. I can visit my pages old deployment. But when I try to build again, nothing happend. I try to delete on pages, then recreate a new pages, and find this error. I tried to email to that address, and get an automated message and I've reply to it and haven't got reply so far. Does what I have done right and just wait for reply? Or what should I do to get help?