BUG: I cannot submit tickets cause it goes to
When we click on "My cases" it redirects to salesforce and then redirecto to this page https://dash.cloudflare.com/f1872307a1f49064c7b59e95656fde65/my-activities // https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/cannot-locate-dashboard-account/?ErrorCode=41&ErrorDescription=Execution+error&ErrorDetails=DML%3AInsert+failed.+First+exception+on+row+0%3B+first+error%3A+UNKNOWN_EXCEPTION%2C+portal+account+owner+must+have+a+role%3A+%5B%5D "Cannot locate dashboard account"
Cloudflare Docs
Cannot locate dashboard account
We are making some improvements to our support experience. This could be causing a temporary issue linking your dashboard account and your Cloudflare Help Center My Activities sign-on information.
1 Reply
we also opened a community ticket cause we have no answer un more than a week https://community.cloudflare.com/t/i-cannot-view-my-open-tickets/825047
Nobody anwers here or in forum