Log in problem
Hi, so i need to log in my account but i have linked the phone number and the mail , right now i don't have email for 7 days so to connect my socials i need to log in with the phone number and i don't have that number anymore cuse i left it in Germany and when i went to Croatia i couldn't log in for regional issue now im in Italy so i can log in with number now , im asking if you can help me to get my phone number i mean to see it cuse it's hidden in game so i can log in and link my socials , thanks :catok:
Solution:Jump to solution
Unfortunately we don't have some kind of information through the community and are not allowed by official too to share, each accounts are personal to their respective owner, you can claim for your lost account recovery through in-game account Recovery Tool and by community forum link given belows.
19 Replies
This is my ID: 521551369
My current linked mail: pubgbrock1@gmail.com
My last mail: Ivanpesek70@gmail.com
My last device: iphone 11
My current device: Xiaomi 13T pro
To recover your account lost account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined/ less use of device through the in-game option, you can submit a recovery request
Nono i don't need recovery
I just need to log in with the phone number but I don't have it anymore
Cuse i need to link my socials for creator hub to bind my game account for next star vip
The thing is that i can't see my number im asking if you can help me sending it to me here or on my last or current email
So i can log in
If you have your email linked you can try to login with that.
Yeah but I can't link my socials through it rn , that's why i need my number
Which issue are you facing by linking your social links with mail link.
Cuse i Just changed it and i didn't knew that i forget my number in Germany
I just need my phone number to log in, i have all my account info
Here you see , there is no mail log in so i have to link my socials that's why
I asked my community and pubg program managers they told me to ask here
:amiajoketou:
Solution
Unfortunately we don't have some kind of information through the community and are not allowed by official too to share, each accounts are personal to their respective owner, you can claim for your lost account recovery through in-game account Recovery Tool and by community forum link given belows.
Like pubg can't send me my number?
:amiajoketou:
For further assistance kindly contact PUBG Mobile Customer Service Team by mail them or in-game, service@pubgmobile.com
Ok thanks
Try to remind your phone number ask for your friends if they know have it or you have saved, you can contact your telecom.
Oh that true actually
If you didn't want to recover your lost account through community forum or in-game account Recovery Tool
I will wait 3 days i guess
So i can do through email, it was important only for creator hub registration nothing more
But thanks for your kind help💖
What you can do instead is, submitting a claim in-game to have your mobile number unlinked by the customer service. @BrockFT
Ikik but usually this claim take 3 days so i will just wait till may mail get trusted and i change the number
Thanks for the advice tho:PeepoBlush: