V
VALORANT2mo ago
roksi

account locked??

Hi! So a few days ago I tried to log into my account but instead of the beautiful loading screen I got a message stating I am permabanned due to usage of 3rd party programms. I do not understand it. I am literally just a girl who does not understand the whole concept of cheating, when I got my first pc in februrary last year, I didnt even know that I need to update my driver and why I needed it. It took me months to understand some basics that come with owning a PC (former laptop user). I would never do anything to get banned on valorant, I truly care about my account and I just do not undestand how this could happen. I went on holiday 2/3 weeks ago and I only played a couple of matches on my boyfriends pc, he can still log into his account as normal. It is just my account that got permabanned. He only has a few apps installed such as spotify, kovaks, discord and wootility. I still truly care about my account, all the memories, time and money spent on my account- it would be just stupid of me to install any cheat and lose it all that easy. I tried getting some help in riot support, I sent around 3 tickets right now explaing my situation but I get the same automatic response. I really hope I can get someone here to help me. Believe me that I did not cheat. I know that cheaters are a big problem in a lot of games but I was not one of them. Is there a way to contact a human about this and for them check? Has anyone also had this problem? Is there a chance I will be unbanned? I am very grateful for any help! <33
43 Replies
sudip
sudip2mo ago
That's so sad.. U can try to connect with valorant developer on Twitter
roksi
roksiOP2mo ago
coult you tell me their name? I literally have no idea how this works- I posted a post on twitter already regarding this situation and I am just patiently waiting:)
sudip
sudip2mo ago
I don't know their name right now but I try to find for u ASAP. For now , you can search for it on YouTube... I got once long time ago
momo
momo2mo ago
is it only your account or your pc aswell ? have you tried playing in diffrent accoun ?
roksi
roksiOP2mo ago
just my account
momo
momo2mo ago
what is your riot id ?
roksi
roksiOP2mo ago
yes, as I said- I am still at my boyfriends house and he can play normally- he did not get banned it is literally just my account:( olilvr#p100
momo
momo2mo ago
well who ever played in your account but was deffo cheating account sharing defntly and the cheater who played in the account got hwid ban and every account he played on got ban . i dont think it will ever get unban have you tried to make ticket ?
roksi
roksiOP2mo ago
yes, I sent about 4 tickets now but all of them get the same automated reply now
momo
momo2mo ago
yes . but your account looks like shared account with cheater . im sorry to say this but all negative games then the games after all mvp with crazy stats who ever you shared with got it banned but wait maybe someone from riot will take look . but there was many ppl here few days ago and all of them said the same but end up there were sharing accounts
roksi
roksiOP2mo ago
I was accused of cheating before, a report of my account was made on the anticheat website (VPD) but the report got denied after a few hours
No description
roksi
roksiOP2mo ago
U can check my whole account history, every act looks the same
roksi
roksiOP2mo ago
No description
momo
momo2mo ago
Got denied because they didnt put clip of you cheating but that doesn’t mean you didnt or didnt share the account
momo
momo2mo ago
🙂
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No description
momo
momo2mo ago
This stats not legit and i dont work for riot Wait maybe someone will take look but i know the answer already
roksi
roksiOP2mo ago
I know you dont, but I dont think 3 games should contribute to my overall game, there was weeks when I played bad and I did not play a single competitive game in weeks
momo
momo2mo ago
this aslo from last act
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momo
momo2mo ago
everything is diffrent you know the hs the aegnt playing . like from senti and smoker to crazy duelist but just wait
roksi
roksiOP2mo ago
this is also from a few acts back
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roksi
roksiOP2mo ago
30/15 in one game then 19/18 and 16/13 all acts end up pretty similar and I do not even know how to explain it
momo
momo2mo ago
well just wait maybe one from riot will take look but if your pc is not banned then someone eles pc got banned put your riot id here and wait to get chcked
roksi
roksiOP2mo ago
but thats not possible.... I am at my boyfriends house right now and I only play on my pc and on his- I still have access to valorant on my pc and he did not get banned on his account for any reasons, I hope this case can be solved and thank u for the replies and explaining how this looks from a 3rd person perspective anddd my riot id again:) : olilvr#p100
momo
momo2mo ago
you saying you are at his house you got your pc with you?
roksi
roksiOP2mo ago
no- we live in two different countries so it is impossible to bring my pc with me even if I wanted 😅🥲
momo
momo2mo ago
yea so how you know your pc is not banned ?
roksi
roksiOP2mo ago
I had my mum check it for me! it was also pretty hard to explain her everything what to type where and all of this but fortunately she managed!
Moogleッ
Moogleッ2mo ago
if you find someone from riot to talk to let me know please, I've also recently gotten permabanned out of nowhere and I know I haven't done anything for that to happen. I've checked my tracker and there wasn't even someone in my account, so they couldn't even ban me for account sharing. I keep getting the same automatic response in all the tickets I submit
roksi
roksiOP2mo ago
yeah! hopefully someone that has the power to do something about this has the time to take care of these cases:( ❤️ sending looove
Moogleッ
Moogleッ2mo ago
yeah let's hope so
ethan
ethan2mo ago
same issue 💔 Ethan#Erina 🙏 This is definitely not a shared account issue since i recently made a new account and even that got suspended minutes later (i havent even got on a game).. This really sucksss
ethan
ethan2mo ago
this is what i got if yall curious
No description
No description
Moogleッ
Moogleッ2mo ago
that's what I got too
ethan
ethan5w ago
so inconvenient riot will never care about us -# this is probably hwid related but my point stands
Moogleッ
Moogleッ5w ago
yeah with mine they hwid banned me and refuse to tell me the reason why, I just keep getting the same copy and pasted bs saying "We've reviewed it and verified this behavior" over and over again on every ticket. No one will actually have a conversation about this with me I'm hoping to eventually find a dev I can talk to because this is outrageous
momo
momo5w ago
Player support will never tell you the reason for your ban no matter how you try . If you keep spam them tickets they will ban you from sending tickets They never did 🙂
Moogleッ
Moogleッ5w ago
they would at least be able to tell me when it was though because that doesn't reveal enough information for cheaters to use to make their cheats better
momo
momo5w ago
Lmao they will just tell you it’s involved in scripting and cheating but not actual reason or clear one its riot tos read it and its they dont have to tell you the reason its up to them if they want to or not . They can even ban you or delete your account for no reason just for fun thats all written in TOS and you agree on it If you are not okay with the TOS they dont use thire products
Moogleッ
Moogleッ5w ago
I've read the TOS and I haven't done anything to breach it but they're claiming I have
momo
momo5w ago
Simple and easy Ah dude i have seen millions of ppl come here like you tryna say they didnt use anything end up they download cheat long time or shared account and when someone check we see all you are did mistake Cant player support have some fun ? Sure dude just wait for xyrm till he check it and you will have the reason for cheating again 🙂
Moogleッ
Moogleッ5w ago
I probably won't either but I'd at least like my account back because me and friends started premiere and were grinding comp so I had quite a lot to lose over nothing. Especially with how much money i've put into this stupid game
momo
momo5w ago
:val_CAUGHT: @Igor I think we have mad guy here 🙂 Why you delete your messages? Im explaning to you but you are little child behind keyboard crying bc he did share account or cheated and then start to curse thats all what you can do ? I mean Show us where said no cheating ? Why i would get hwid ban ? and why i would cry ? and i am not failure Come to Switzerland and i will show you the luxury life im living I wont cry in discord server how d are you ? Thank you :633658072245469195: i was just tryna explain but yeah @Alice :633658072245469195:
ethan
ethan5w ago
Man this conversation is making me lose hope Once this thread is locked is so over Ion wanna like, repeatedly make tickets or even bring up this topic again but like yall definitely noticed a surge of users experiencing the same thing right? i mean just search "ban" in this server and theyre a couple of results that says so here ill list some links for those reading in the future https://discord.com/channels/679875946597056683/1403853516077793452/1403853516077793452 https://discord.com/channels/679875946597056683/1401589764099936352 https://discord.com/channels/679875946597056683/1403740027154071592 https://discord.com/channels/679875946597056683/1403722314113093633

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