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ImmichI
Immich•7mo ago•
5 replies
abCde

Immich not displaying some images

Hello all, i setup Immich on my Truenas Scale last month. It's great first few weeks. But today i noticed some images (not all, especially recent ones are fine, even when local files are deleted) not loading on the android app as well as directly using a web browser. I've tried rerunning the thumbnail job for all images, delete storage of app, but problem persist.

The log is below:
FlutterError - Catch all
Instance of 'FlutterErrorDetails' Exception: HttpException: Invalid statusCode: 500, uri = http://192.168.50.94:30041/api/assets/e8d38041-d32a-40fa-858e-e656cebfa567/thumbnail?size=thumbnail Library: image resource service Context: Instance of 'ErrorDescription'

From ImmichErrorLogger
FlutterError - Catch all
Instance of 'FlutterErrorDetails' Exception: HttpException: Invalid statusCode: 500, uri = http://192.168.50.94:30041/api/assets/e8d38041-d32a-40fa-858e-e656cebfa567/thumbnail?size=thumbnail Library: image resource service Context: Instance of 'ErrorDescription'

From ImmichErrorLogger



I opened my truenas scale and check the immich app log, it's a bunch of these errors:
2025-08-09 06:21:43.562463+00:00[Nest] 7 - 08/08/2025, 11:21:43 PM  WARN [Microservices:Error: File not found - /usr/src/app/upload/library/84f850d1-7a46-4893-bfdf-9ae5a7bdc42b/2025/2025-04/IMG20250427130430.heic
2025-08-09 06:21:43.562484+00:00at ReadTask._ExifToolTask_parser (/usr/src/app/server/node_modules/exiftool-vendored/dist/ExifToolTask.js:76:71)
2025-08-09 06:21:43.562493+00:00at ReadTask.parser (/usr/src/app/server/node_modules/exiftool-vendored/dist/ExifToolTask.js:47:167)
2025-08-09 06:21:43.562463+00:00[Nest] 7 - 08/08/2025, 11:21:43 PM  WARN [Microservices:Error: File not found - /usr/src/app/upload/library/84f850d1-7a46-4893-bfdf-9ae5a7bdc42b/2025/2025-04/IMG20250427130430.heic
2025-08-09 06:21:43.562484+00:00at ReadTask._ExifToolTask_parser (/usr/src/app/server/node_modules/exiftool-vendored/dist/ExifToolTask.js:76:71)
2025-08-09 06:21:43.562493+00:00at ReadTask.parser (/usr/src/app/server/node_modules/exiftool-vendored/dist/ExifToolTask.js:47:167)


it looks like immich fails to find those files, but if i browse the location manually (by creating a Windows SMB share to my immich folder), i can see those files.

i'm on the immich truenas scale latest release:
App Version:
v1.137.3
Version:
v1.9.14
also android version latest release

Anyone can help? Thank you.
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