discord.js - Imagine an app•2w ago

Unknown interaction

Hey! In 1 out of 20 cases, we encounter the issue that a response to an interaction returns an “Unknown interaction 10062” error, even though we respond within the specified time frame. Is there a solution for this, or is this considered “normal”?

18 Replies

d.js toolkit•2w ago

MoritzOP•2w ago

DiscordJS 14.21.0 and NodeJS 22

Amgelo•2w ago

how do you know you reply within the time frame?

MoritzOP•2w ago

The error log arrives within less than 3 seconds after the interaction has been received

d.js docs•2w ago

Common causes of DiscordAPIError[10062]: Unknown interaction: - Initial response took more than 3 seconds ➞ defer the response *. - Wrong interaction object inside a collector. - Two processes handling the same command (the first consumes the interaction, so it won't be valid for the other instance) * Note: you cannot defer modal or autocomplete value responses

Amgelo•2w ago

that suggests the 2nd or 3rd point then

MoritzOP•2w ago

What do you mean by "Wrong interaction object inside a collector."?

Amgelo•2w ago

say you receive a slash command interaction, reply with a button, and create a collector to listen for its clicks and then when receiving a button interaction, instead of replying to that, you reply to the slash command, which has already expired

execute(interaction: ChatInputCommandInteraction) {
  await interaction.reply({ /** with buttons */ });
  const collector = message.createComponentCollector();
  collector.on('collect', (i) => {
    interaction.reply('Foo'); // error, replying to interaction instead of i
  });
}

execute(interaction: ChatInputCommandInteraction) {
  await interaction.reply({ /** with buttons */ });
  const collector = message.createComponentCollector();
  collector.on('collect', (i) => {
    interaction.reply('Foo'); // error, replying to interaction instead of i
  });
}

something like that (pseudocode) though that'd be kinda noticeable since that button wouldn't work at all

MoritzOP•2w ago

Okay, i understood I will look into that, thank you :) Is it wise to always defer all interactions directly? (where possible) Is there a way to send a modal after the defer? Probably not?

Amgelo•2w ago

no to both (you can't send modal) only defer when you actually need it (or might need it), otherwise it's unnecessary

MoritzOP•2w ago

The problem is: (This has nothing to do with the problem from earlier) The bot has grown very quickly, sometimes it doesn't take that long – sometimes it takes longer due to other jobs, because the load is high, etc. Does that make sense then?

Amgelo•2w ago

if all your commands need to do job logic or something else in order to work then yeah it might make sense to defer all of them but say you have an /avatar command, that doesn't need any async or IO logic, it's a direct reply, so it's not needed (just making an example, I don't know what you actually have)

MoritzOP•2w ago

It is not the logic itself that takes a long time, but rather the load throughout the entire process.

Amgelo•2w ago

unless it's really overloaded (in which case you might want to shard) that probably shouldn't take much due to the event loop's workings besides you said this

The error log arrives within less than 3 seconds after the interaction has been received

so that suggests the time is not the issue

MoritzOP•2w ago

Yes, we have like 40 shards, with +/- 1600 guilds per shard, however, only 2 shards per bot process (cluster), so we also use the Presence_Update event, which (I think) causes the most load. That's something else :D

Amgelo•2w ago

it'd be better if you can describe the issue you want to solve with always deferring so we can have the full picture

MoritzOP•2w ago

You can ignore the 3 seconds from earlier – that's unrelated to the project. It happens – the interaction (here too) becomes unknown – but probably because the load is too high and the code isn't completed within 3 seconds - even if it's not much. The idea: We have now created an object for each type of interaction we have, e.g. TicketClaimButtonInteraction. This tells us whether it can be deferred. At first, the idea was to send a defer with a timeout of 2 seconds if the interaction had not been answered by then. But that didn't work either, because unknown still came up from time to time. The idea: a defer right at the beginning, before we do the rest.

Unknown User•2w ago

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Unknown interaction

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