Account Hacked
Hi It's me UID: 5643869740,
Someone hacked my account and wasted my uc by sending popularity to his account: 51967128587
He have also wasted my crates that i didn't want to open. This player should be banned and also all items sent to his account should be taken back. Here are screenshot found that malicious activity is being done. I never thought that they can still hack my account even i have secondry verification enabled.
Kindly help and roll back my items.
Solution:Jump to solution
You can set up restrictions before you scan a QR code. If you did not set these up then there isn't much you can do about the items that were spent.
You can still reach out to the in-game customer service if you need assistance....
2 Replies
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request through community forum.
Solution
You can set up restrictions before you scan a QR code. If you did not set these up then there isn't much you can do about the items that were spent.
You can still reach out to the in-game customer service if you need assistance.