Customise email verification code email

Is it possible to customise the email verification code email for email + code auth? I couldn't find anything in the docs. Also should the company logo be displayed with the email? I can see an image tag with the logo in the email source however in gmail at least the logo doesn't appear just a blank space followed by the text (is configured to display images in messages from the sender). Thanks, Simon
3 Replies
Abdelrahman Zaki - Kinde
Hi Simon, Yes, you can customise the verification email, but only if you set up a custom email sender. With Kinde’s default email service you can change the logo and sender name but not the email body (docs). To customise the OTP email, set up a custom sender, then go to Design > Emails > Email content, select your language, and edit the subject, body, and footer using placeholders to place the code. The logo is taken from Design > Global > Brand (docs). If it’s not showing in Gmail, check the file is under 1 MB (max ~120 px), in PNG/JPG format, and that Gmail is set to display images. Some clients may also block or cache images.
Simon@Scriba
Simon@ScribaOP3w ago
Thanks
Abdelrahman Zaki - Kinde
You’re very welcome, Simon - glad I could help. Let me know if you run into anything else.

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