MY ACCOUNT WAS STOLEN!
I asked about this on the PUBG Turkey Discord server last night, and they told me to send an email to service@pubgmobile.com, which I did. I received a text explaining how to create a request in-game. In response, I explained my problem: I kept getting the "Create a request from the device you're playing on" error because I formatted my phone for cleaning purposes. But I haven't heard back. Please help! I've spent a lot of money on both my work account and the valuables in it. Please help!!
6 Replies
Solution
When I try to recover my account from within the game, I keep getting the error "Create a request from the device you are playing the game on"
This may be because I formatted my phone for cleaning purposes. Please note that I opened this request. I can't lose this account.
My id 5591331794
The link I shared is a different process than the in-game account recovery. You do not need to have your regular device to fill this out.
Ok, I'll just wait now but I'm so scared of losing my account permanently.
I lost my account
ID:5214700222
Google Forms: Sign-in
Access Google Forms with a personal Google account or Google Workspace account (for business use).