CD
Cloudflare Developers•3mo ago
JB

Cloudflare blocking traffic to my Worker because of non-existent "Rate limiting rules"

I'm seeing some legitimate IPs being blocked by cloudflare and I can't prevent that from happening. Security > Analytics > Events show me many blocked events with this payload or similar: 
{
  "action": "block",
  "clientASNDescription": "AMAZON-AES",
  "clientCountryName": "US",
  "clientIP": "*******",
  "clientRefererHost": "",
  "clientRequestHTTPHost": "pump-router.basehub.com",
  "clientRequestHTTPMethodName": "POST",
  "clientRequestHTTPProtocol": "HTTP/1.1",
  "clientRequestPath": "/graphql",
  "clientRequestQuery": "",
  "datetime": "2025-08-13T11:08:55Z",
  "ruleId": "worker"
}
{
  "action": "block",
  "clientASNDescription": "AMAZON-AES",
  "clientCountryName": "US",
  "clientIP": "*******",
  "clientRefererHost": "",
  "clientRequestHTTPHost": "pump-router.basehub.com",
  "clientRequestHTTPMethodName": "POST",
  "clientRequestHTTPProtocol": "HTTP/1.1",
  "clientRequestPath": "/graphql",
  "clientRequestQuery": "",
  "datetime": "2025-08-13T11:08:55Z",
  "ruleId": "worker"
}
supposedly due to "Rate limiting rules" and Rule ID "worker". I don't have any rate limiting rule created, so I don't understand what's happening. Help!
No description
7 Replies
Walshy
Walshy•3mo ago
You are hitting the burst rate limit: https://developers.cloudflare.com/workers/platform/limits/#burst-rate ?link your account and I can see if we can lift
SuperHelpflare
SuperHelpflare•3mo ago
Please use the /link command to authenticate with your Cloudflare account and link it to your Discord user. This helps Cloudflare employees access your details more quickly and provide support. It also makes future support requests easier, since your account will already be linked.
JB
JBOP•3mo ago
hey @Walshy | DevPlat EE, thanks for the quick response. i've linked my account. weird to hit those burst limits, because i'm on workers paid as far as i can tell
No description
Walshy
Walshy•3mo ago
Yeah you can still hit this on Workers Paid unfortunately, I have just removed the limit for you.
JB
JBOP•3mo ago
thanks 🙏 anything i can do on my end to prevent this from happening in the future?
Walshy
Walshy•3mo ago
Not really sadly but we're working to make this not a problem for users
JB
JBOP•3mo ago
gotcha. well, thanks for the quick support.

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