Have my supabase stuck in "Pausing <ProjectName>" - its been like this for the last few days

How do I unstick it from this mode so I can access the supabase environment?
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7 Replies
garyaustin
garyaustin2w ago
Contact support and make clear in the message/title you are stuck Pausing.
JetSetterFL
JetSetterFLOP2w ago
I thought I couldn't as I am not on a paid plan - I did send them a email on this a few days ago - and have not heard back...
garyaustin
garyaustin2w ago
Did you get a confirmation email at least with a ticket number? That is the only way to resolve it. There is a raised level of these right now and a queue to get them solved.
JetSetterFL
JetSetterFLOP2w ago
Yes - I do have the ticket # for that email. I will follow up again. Thanks for the quick response here Is there a # to call for them - or strictly just support email...
garyaustin
garyaustin2w ago
Just email. They are backlogged on this issue right now (not support, but the infra team that has to handle each case).
garyaustin
garyaustin2w ago
From another discussion on github...
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tomaspozo
tomaspozo2w ago
Hey @JetSetterFL just checking out to see if your paused project issue was solved, I see other users reporting is solved by now..

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