I just want justice
Hello @pubgm-support,
I am a PUBG Mobile player on PC using the GameLoop emulator. My account was permanently banned unfairly, and I have received no proper review despite my repeated attempts.
I am 100% innocent. I have sent all evidence more than 25 times via email (walidamammiamammi@gmail.com), including screenshots and detailed explanations, and even shared my case publicly on Twitter. I have been persistent in trying to contact you for almost a year, and even if I had unknowingly violated any rules, I would have accepted it because I understand that your policies are strict, but at the same time, I cannot accept such injustice.
I have invested a lot of my time and money in building this account, and I am a long-time dedicated player. I have spent countless hours progressing and maintaining my account, and this makes the ban extremely unfair and hurtful. Despite all my efforts, I only received automated replies, and after my last follow-up, they completely stopped responding.
This is an extreme injustice. I kindly ask your urgent help to escalate my case to the right team and review it seriously. I am ready to provide any additional information needed to prove my innocence.
Account Details:
Platform: PUBG Mobile (PC – GameLoop)
Server: MENA
Account ID (UID): 51219894147
In-Game Name: صليت؟ūĕ
Ban Date: 2/10/2024 04:09:57
Previously Contacted Email: walidamammiamammi@gmail.com
Thank you very much for your attention and support.
I am a PUBG Mobile player on PC using the GameLoop emulator. My account was permanently banned unfairly, and I have received no proper review despite my repeated attempts.
I am 100% innocent. I have sent all evidence more than 25 times via email (walidamammiamammi@gmail.com), including screenshots and detailed explanations, and even shared my case publicly on Twitter. I have been persistent in trying to contact you for almost a year, and even if I had unknowingly violated any rules, I would have accepted it because I understand that your policies are strict, but at the same time, I cannot accept such injustice.
I have invested a lot of my time and money in building this account, and I am a long-time dedicated player. I have spent countless hours progressing and maintaining my account, and this makes the ban extremely unfair and hurtful. Despite all my efforts, I only received automated replies, and after my last follow-up, they completely stopped responding.
This is an extreme injustice. I kindly ask your urgent help to escalate my case to the right team and review it seriously. I am ready to provide any additional information needed to prove my innocence.
Account Details:
Platform: PUBG Mobile (PC – GameLoop)
Server: MENA
Account ID (UID): 51219894147
In-Game Name: صليت؟ūĕ
Ban Date: 2/10/2024 04:09:57
Previously Contacted Email: walidamammiamammi@gmail.com
Thank you very much for your attention and support.
Solution
Hello, @RaRa!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
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