HGL
inland-turquoise

Planescape Torment (GOG)

A bunch of dialogs that say "File not found" pop up when launching.
28 Replies
CommandMC
CommandMC4mo ago
WARNING: Executable not found: /home/deck/Games/Heroic/Planescape Torment/Torment.exe
That looks worrying
stormy-gold
stormy-gold4mo ago
Verify files
inland-turquoise
inland-turquoiseOP4mo ago
verify and repair didn't change a thing
absent-sapphire
absent-sapphire4mo ago
If you navigate to that folder, can you confirm the .exe is missing?
inland-turquoise
inland-turquoiseOP4mo ago
Yes it seems to be missing.
absent-sapphire
absent-sapphire4mo ago
Heroic collects data during download. I'm not in front of my gaming system, since I'm at work, (so I cant direct where to look for it) but it may be worthwhile to find and post that log.
inland-turquoise
inland-turquoiseOP4mo ago
This one?
absent-sapphire
absent-sapphire4mo ago
INFO]: [Backend]: User Not Found, removing it from Store Looks sus Log out, then back in, on the accts page? home/deck/.var/app/com.heroicgameslauncher.hgl/.local/state/Heroic/logs/runners/gog.log Looks like the logged location for more info.
inland-turquoise
inland-turquoiseOP4mo ago
gog.log
absent-sapphire
absent-sapphire4mo ago
Sadly not the downloader's log. Sigh Did you reauth your gog login ? If you did, try rescanning/verifying
inland-turquoise
inland-turquoiseOP4mo ago
Yes I did. Logged out, back in. Verified again. Ran it again
absent-sapphire
absent-sapphire4mo ago
Interesting.
inland-turquoise
inland-turquoiseOP4mo ago
maybe file on gog is corrupted
absent-sapphire
absent-sapphire4mo ago
Is your internet decent? Uninstalling the game (leave prefix!), then reinstalling will force clean pull from galaxy's backend.
inland-turquoise
inland-turquoiseOP4mo ago
Yeah, I think I tried that at first. I can try it again.
absent-sapphire
absent-sapphire4mo ago
Manually purge the folder on /home/deck/games/heroic after uninstall.
inland-turquoise
inland-turquoiseOP4mo ago
Uninstalling removes the folder already. Reinstalling now It spends a very long time after first launch on "Installing Redistributables (GOG)"
absent-sapphire
absent-sapphire4mo ago
normal, sadly
inland-turquoise
inland-turquoiseOP4mo ago
Still going. Well I guess I'll leave it and come back in a few hours, but I suspect something is going wrong and this is the issue Well it's been a couple of hours and still stuck on there. Is this expected?
absent-sapphire
absent-sapphire4mo ago
No. Forcekill, then try again
afraid-scarlet
afraid-scarlet4mo ago
@Linguin would know GOGDL is his thing
eastern-cyan
eastern-cyan4mo ago
sounds like something went really wrong with Proton try killing it and restart
inland-turquoise
inland-turquoiseOP4mo ago
Tried all that stuff. Same result Trying to reinstall it again would be the 3rd time.
absent-sapphire
absent-sapphire4mo ago
Try fresh prefix?
inland-turquoise
inland-turquoiseOP4mo ago
I'm trying 'Force update if available' and it repeats the same stuck on Installing Redistributables (GOG) I selected to remove prefix at uninstall
eastern-cyan
eastern-cyan4mo ago
a log would be nice to see make sure you are on latest version of Heroic - so like, 2.18.1 and you use GE-Proton
inland-turquoise
inland-turquoiseOP4mo ago
Which log? It looks the same as the last log
inland-turquoise
inland-turquoiseOP4mo ago

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