R2 Subscription Issues
I am unable to restore the "R2 subscription" while I click on the button. "Add R2 Subscription to your Account" : it just processes and redirects to the same page with the addition or any error.
- Even all the payments are paid in my billing desk.
- I have tried to activate the pro version but unable to do that for now.
4 Replies
@Amit Mendapara
?r2-billing
For R2-related billing issues where you are unable to add a subscription and have a “subscription previously removed” warning, please use the /link command to authenticate with your Cloudflare account and link it to your Discord user.
If you have access to multiple Cloudflare accounts, please post the account ID in the channel, it is safe to share.
?har
Please follow the following instructions to generate a HAR file. This will allow us to troubleshoot your issue faster.
Cloudflare Docs
Gathering information for troubleshooting sites
It is important to capture as much information as possible to diagnose an issue and to provide adequate details to Cloudflare support. This article explains how to gather troubleshooting information commonly requested by Cloudflare Support.