R2 Repeated Subscription Prompt
I recently created a new Cloudflare account a few days ago and have an active paid subscription.
However, when I try to access:
R2 → Overview
I always see a subscription request screen, even though my subscription is already active. Because of this, I cannot create a new R2 bucket or list any buckets in the section.
I also tried creating an R2 bucket via Wrangler, but received the following error:
Command:
wrangler r2 bucket create {xxxxxxxxxxxxx}
Error:
Please enable R2 through the Cloudflare Dashboard. [code: 10042]
It seems that my account does not have R2 properly enabled. I noticed that this issue has been reported multiple times on the Cloudflare Community Forum, and often requires manual intervention by support to fix.
Could you please check my account and enable R2 access for me?
7 Replies
?r2-billing @dakzanda Would you mind performing the actions below? Also, if you don't mind me asking, which bank is your payment method with?
For R2-related billing issues where you are unable to add a subscription and have a “subscription previously removed” warning, please use the /link command to authenticate with your Cloudflare account and link it to your Discord user.
If you have access to multiple Cloudflare accounts, please post the account ID in the channel, it is safe to share.
my payment status shows "R2 Paid", but the R2 Overview screen is not visible. Instead, I only see the subscription add screen. Why is this happening?
Even after purchasing and connecting a domain, I still can’t configure R2 or create a bucket.
I've raised this with the billing team
could you let me know when it might be resolved?
@dakzanda can you check if you have access?