Account Locked
help me wrong band account me

Solution:Jump to solution
ok, then maybe someone hacked your acc, in which case you'd have to contact player support
33 Replies
Did you contact player support ?
My friend and I created a support ticket, my friend's account was opened but mine wasn't... ๐
What do you mean the account was opened?
@dquy
My account is not open yet, your account will be open soon
huh
Okayy
I suggest putting your riot id here, and a Riot employee will look at it when they have time.
@dquy
dquy#811
The last game I played

that does not matter js
can anyone help me
@junimo Can you check this when you have a chance? Thank you! :Iso_Sip:
:ASsadcat:
@junimo can you help me :(((
You donโt need to ping her again
@dquy what's wrong with the ban?
I was banned permanently for no reason ๐
acc was banned for cheating
I don't use any third party software.
Just finished the game, I started looking for a new match and got val 5
are you hardware banned?
My hardware is not banned
Solution
ok, then maybe someone hacked your acc, in which case you'd have to contact player support
What should I do now ๐
I changed my password and set up 2fa for my account, and my account still won't open.
DId you happen to share your account with anyone?
I shared my account with my friend
Well, that's against Riot TOS & there's your answer.
There's not much you can do
So my account is permanently locked ๐
Yep
Any other questions before I mark this as solved?
My account is banned, can it be pardoned? ๐
nope
This is why you dont share accounts
I have little time to play, please help me grind the battlepass
@Kris
Can u help me, I also have the same issue
My account got locked how to fix it?
@junimo
Did you happen to contact player support? If so, what did they say?
I did contact player support
They havenโt respond yet
Do u know how long will the support respond
It looks like you already made a thread
youโll have to wait until a dev checks
Ok๐ญ