I think my account got hacked
I don’t know what happened to my account. I can’t get into my account anymore. I have linked my account to my twitter and gmail account as well. I have tried to both ways to login but I can’t. It seems like someone hacked my account and washed the link from the account. I was playing game even in today’s morning as well . I need urgent help because I am an esports player . I have registered through this account for different tournaments and scrims as well .
My account details
IGN : TGlxyVixXEiSiR
My account code : 5705554832
Solution:Jump to solution
Hello, @TG • RixXEi!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
11 Replies
Solution
Hello, @TG • RixXEi!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
I can’t submit a recovery request
@Quendi
Can you please reopen the option
It seems you previously submitted an account recovery request, and it was approved. Therefore, you cannot submit another request in-game for 3 months. You can submit a recovery request via the community support form I have mentioned above.
I have submitted recovery request through the form you have provided but i haven’t received any status number
@Quendi
I have send a mail to the operations@tencent.com from vixxei18@gmail.com with my proof of information that I am the legit owner of the account
@Quendi
I have sent you all my details in your discord inbox as well
Can you please check your inbox and please help me to get my account
You can track the status of your request via https://pubgmobile.live/status.
You should never do that. Please only provide your details within the game or via the community support form.
Okay