Ubisoft Connect Won't Let Me Login

Hi, I had been running Ubisoft Connect via Lutris successfully for months, but today, I was updating a game and then stopped Ubisoft Connect while doing other things. In the evening, I tried to play an Ubisoft game when I couldn't even start up UC anymore. The launcher kept crashing. I switched from wine-ge-8-26-x86_64 to Proton-Experimental and then the launcher worked, but whenever I try to login, it says that there was a problem logging in. I installed other versions of Wine, like wine-10.8-staging-x86_64, but that got me the same kind of experience, where the launcher starts, but I can't login. I switched over to my old computer, back to Windows 10 and successfully updated UC and used the same credentials as I used in Bazzite, using a password vault, so no typos here. I'm very confused about what could've happened! Is there anything I can do to fix this situation? I even tried reinstalling UC. I'd appreciate any help anybody could give me. I know that this may not be specific to Bazzite, so if this is the wrong place to ask, please let me know where to go!
7 Replies
ChronoLegatus
ChronoLegatusOP2w ago
Is nobody able to help or redirect me?
皇家海星
皇家海星2w ago
try resetting the prefix
ChronoLegatus
ChronoLegatusOP2w ago
I deleted the files along with Ubisoft Connect and then reinstalled it. There were still problems, but when I switched the Wine version to GE-Proton (latest) and get rid of the DLL overrides, I was able to get into Ubisoft Connect. The bad part is that I can't download any of the games I was forced to delete when I deleted the files! Ubisoft Connect is stuck "initializing" the downloads. This has been a very crappy experience.
Arryn
Arryn5d ago
I have a suggestion: Try using Faugus Launcher. There's an auto-installer for Ubisoft Connect, and it should run with UMU + ProtonGE-latest
ChronoLegatus
ChronoLegatusOP5d ago
Thank you for your suggestion! I'll definitely try it out!
Paraly
Paraly5d ago
I had this problem on the Steam Deck already and it happend on Bazzite as well this solves network connectivity error for me with Ubisoft Connect:
echo 1 | sudo tee /proc/sys/net/ipv4/tcp_mtu_probing
echo 1 | sudo tee /proc/sys/net/ipv4/tcp_mtu_probing
(or to make it persistent between reboots with SystemD):
echo net.ipv4.tcp_mtu_probing=1 | sudo tee /etc/sysctl.d/zzz-custom-mtu-probing.conf
echo net.ipv4.tcp_mtu_probing=1 | sudo tee /etc/sysctl.d/zzz-custom-mtu-probing.conf
ChronoLegatus
ChronoLegatusOP2d ago
Sorry for not getting back to you earlier about the Faugus Launcher idea. I tried it and ran into basically the same problem as before, where I wasn't able to download the games. It would be "initializing" forever and no changes would be made in the filesystem. I was able to get away with things though, by copying the files from Windows and then using the command to Locate Installed Game.

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