Live photos are uploaded as .mov
Setup:
- docker v1.138.0
- iOS same version
All live photos are being uploaded as .mov files with out the image attached. This is happening on an Apple iPhone 13. I have repeadedly attempted to remove and reupload the files but they are only uploaded as .mov and not as a live photo. This has been happening for a while now on older versions too. How do I fix this?
23 Replies
:wave: Hey @LookinAtFin🐠,
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:The error log contains a whole bunch of error: PostgresError: duplicate key value violates unique constraint "UQ_assets_owner_checksum"
at ErrorResponse (/usr/src/app/server/node_modules/postgres/cjs/src/connection.js:794:26)
at handle (/usr/src/app/server/node_modules/postgres/cjs/src/connection.js:480:6)
at Socket.data (/usr/src/app/server/node_modules/postgres/cjs/src/connection.js:315:9)
at Socket.emit (node:events:518:28)
at addChunk (node:internal/streams/readable:561:12)
at readableAddChunkPushByteMode (node:internal/streams/readable:512:3)
at Readable.push (node:internal/streams/readable:392:5)
at TCP.onStreamRead (node:internal/stream_base_commons:189:23)
at TCP.callbackTrampoline (node:internal/async_hooks:130:17) {.
Is this on the beta timeline?
yessir!
it does work on my iphone 15
hmm
So using the app's upload mechanism on beta timeline on this iPhone cause it to upload incorrectly?
yep. that is exactly what is happening
i dont have the logs currently as the person whos iphone this is, is currently in Denmark but i have texted to get the logs from the iphone
the last successful upload of an live photo was june 31st. I just realized i didn’t really suply any details🫨
what iOS version is it?
iOS 18.5
Immich is behind a Traefik reverse proxy using CF Tunnels. I. have verified that the photos are not more than 100MB. The only errors in the log are the one mentioned before. If needed I can provide the entire log
They're not in Spain are they?
Denmark
is there something specific with Spain?
Yes, don't worry about that :p
alright curious nancy
I'm part of that club!! 🙂 xddx
christ LOL
I am going to ask a really dumb question in regards to this: would a crappy internet connection potentially cause the issues I am seeing regarding the live photos?
I dont think so, at least not months worth of not uploading
Fair enough
I'll try and see if I somehow can get more logging from the clientside
This issue also persists on the not beta timeline. I have tried logging out and in, disableing the beta timeline. reinstalling the app but it simply refuses to 'upload' the live photos correctly: it displays them alongside the uploaded movies
so I am confused on how to fix this
both on 143 now?
yes
The weird thing is it works on my device 😎
Is your device also an iphone 13? 👀
15 pro whatever
I'll drive down there on friday and I'll do some debugging
Oh hold on: it looks like that the photos now are being uploaded correctly only the old ones remain broken
like the photos from today do work