23 Replies
Ggs
I mean-
When I first entered the game, I found it on the login screen, then I entered the email address to log in and it said there was no such account, meaning the person who stole it had changed the password and email.
When I look at my second account, the account is in the game and is about to start the match. I send a request, it rejects it and then blocks me. I can't access the profile right now, bro.
When I went to fill out the account recovery form, someone else filled it out, so I can't fill out the form. What should I do? Please help me.
Help


Solution
Unfortunately, I couldn't find anything because the account was stolen.
What do you mean?
My account was stolen, what should I do?
I don't know English, I'm using a translator, it may translate incorrectly.
You can submit a recovery request from the community support form (https://pubgmobile.live/support) if you are unable to submit a request in-game.
Choose "Recovery" as your request and answer each and every question as accurately as possible.

Thanks
I sent the form, I was wondering if you received it?
Help me?
Help me
@delfin🐬
I want my account back
Was mine accepted?
@delfin
You can check the status yourself from this link. Let me know if you need help finding it.
Help me
I want my account back. I've been feeling bad for days. Please help me with my account.
I found the person who stole my account
Ban that person's account and give me my account back
Help
Help me account
Support to you account
You just need to wait for the results. You can expect to get the results within 7 business days.
Thanks
@delfin🐬 but there's nothing moves even in 10 day's 😂😂
Some did 12 day's ago claim, and still verifying
The average response time is approximately take 7 business days. This means only work days are counted. Weekends and holidays are not counted.
But as well it could take more day's isn't?
Yes, that's correct. They will just need to wait for the results. There isn't a way to accelerate the process unfortunately.
Do you know about in game claim changes by any chance?
Help me
Mu account stolen
Please recover the account. I have been trying for days but no one is responding.
@delfin
I have already responded to you. ^