Immich go upload fails after a few uploads
Hello,
I have a google fotos file (takeout) that i'm trying to upload to my new immich server. I'm using immich go to upload them, but when a few photos and videos (aprox 13174 from 34000 photos) has been uploaded, it fails. I'm looking for something in the log file but I didn't find something.
3 Replies
:wave: Hey @Juanuté,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.I'm running it in a PhotonOS machine. My storage is a NAS mounted in my system by NFS:
192.168.0.200:/volume2/DATA /mnt/nas nfs defaults 0 0
fdisk -l
Disk /dev/sda: 20 GiB, 21474836480 bytes, 41943040 sectors
Disk model: Virtual disk
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 8629FD92-F323-2243-D5EE-D891CAADFA21
Device Start End Sectors Size Type
/dev/sda1 2048 10239 8192 4M BIOS boot
/dev/sda2 10240 30719 20480 10M EFI System
/dev/sda3 30720 41943006 41912287 20G Linux filesystem
Disk /dev/sdb: 50 GiB, 53687091200 bytes, 104857600 sectors
Disk model: Virtual disk
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0xa70b3a9d
Device Boot Start End Sectors Size Id Type
/dev/sdb1 2048 104857599 104855552 50G 83 Linux
Latest immich version:
Immich
v1.138.1
ExifTool
13.00
Node.js
v22.17.1
Libvips
8.16.1
ImageMagick
7.1.1-47
FFmpeg
7.1.1-6
Repositorio
immich-app/immich
Origen
v1.138.0@bede19a3c
Compilación
16974881662
Imagen de compilación
v1.138.0
2025-08-20 12:14:42 ERR zip: not a valid zip file
one of your zip files is bust