why does immich not upload a few pics?

So I've been using Immich and it's fantastic but I stumbled into an issue where while choosing the albums it shows that I have 5097 pics but on the backup screen it only shows 5095 pics and those remaining 2 pics are not getting uploaded
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11 Replies
Alex Tran
Alex Tran2y ago
Can you try run the thumbnail genertion job for missing one?
zody
zody2y ago
There are probably duplicates. The number of total/backup assets does not count duplicates. The album selection counts all files
intechm0
intechm0OP2y ago
I checked there arent any duplicates How would I proceed to do that?
Alex Tran
Alex Tran2y ago
admin panel > job > thumbnail generation
intechm0
intechm0OP2y ago
I don't think that helped
zody
zody2y ago
There might still be duplicates. Photos are hashed and compared for identity. Thus, filenames don't matter.
intechm0
intechm0OP2y ago
I restarted the server and now it started working!! Great Thanks!! Also another thing I noticed is that sometimes the remainder while uploading becomes negative
Alex Tran
Alex Tran2y ago
yeah this is a bug we haven't had a chance to fix yet
intechm0
intechm0OP2y ago
So when it hits 0, that means all the images have been uploaded. Right? Or should I just let it go as negative as it wants to be?
Alex Tran
Alex Tran2y ago
It should be 0, negative number related to some issue with ether some files on the phone was deleting by the user and duplicate counting. We don't know for sure yet 😛
intechm0
intechm0OP2y ago
Ahh I see I bet you and your team are gonna figure that out You guys are amazing and made absolutely outstanding product👏👏 Thanks again

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