Immich•5mo ago

Immich on Truenas - issue with re-install

Hopefully someone here will be able to help.

I have or rather had Immich (~1.8.0) app running in Truenas, long story short I was cleaning and deleted wrong App.
Fortunately folders where bind to Host Paths on Truenas so I still have data.

With what I found on Google I have tried to fix it my self but failed. I did rollback of some datasets, etc.

I have tried to install fresh copy and point it to same folders hoping it would pick up last install, but it failed, installer error massage wrote that binding folders folder by folder is an old way and is not supported any more in version ~1.9.3.

I have all the folders from attached picture. Having those I'm I able ro restore what I have in new install?

Pleeese help I really don't want to do everything from scratch.

Immich•8/19/25, 1:25 PM

:wave: Hey @TheLeshek,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

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Immich•8/19/25, 1:25 PM

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In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
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IImmich ## Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest rel...

ImmichAPP•8/19/25, 1:27 PM

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

Xiticks•8/19/25, 1:37 PM

You probably could do that first:
https://immich.app/docs/install/truenas/#migration-from-old-storage-configuration

Xiticks•8/19/25, 1:37 PM

This way you can start Immich using the new structure

TheLeshekOP•8/19/25, 2:45 PM

@Xiticks Ok, I will start with that.

TTheLeshek @Xiticks Ok, I will start with that.

Xiticks•8/19/25, 2:46 PM

You should not have to modify the db dataset, thats all the other that are now inside a single dataset

TheLeshekOP•8/19/25, 2:51 PM

So when it will finally finish sync, then I theoretically just have to start new App on Truenas with db pointed where it was last time and main data folder to folder data?
What if I don't remember db and redis passwords? I believe I found them on system but in encoded string.

TheLeshekOP•8/19/25, 2:54 PM

I installed it to test it and liked it so much I just started using it, now I just don't remember if or what password did I set.
I guess I will try it in couple hours, still a lot uploaded data to move.

Xiticks•8/19/25, 2:54 PM

Redis, isn't a problem, the password isn't really important

Xiticks•8/19/25, 2:54 PM

For postgres, you can reset it as you have access to it with TrueNSA

Xiticks•8/19/25, 2:54 PM

but aren't they in the yaml file?

TTheLeshek So when it will finally finish sync, then I theoretically just have to start new...

Xiticks•8/19/25, 2:55 PM

In theory yes, maybe there will be some migration isues, I can't find which version of Immich corrsponds to TrueNAS 1.8.0

TheLeshekOP•8/19/25, 2:55 PM

I found on Trunas file users_config.yaml, in it there was config for all apps, but password is hash'ed

XXiticks In theory yes, maybe there will be some migration isues, I can't find which vers...

Xiticks•8/19/25, 2:56 PM

Can you check inside Apps -> Settings -> Manage container images and find the different versions of Immich you have?

TheLeshekOP•8/19/25, 2:56 PM

app_version: v1.134.0

Xiticks•8/19/25, 2:56 PM

Oh ok, that's fine then, everything should work

Xiticks•8/19/25, 2:56 PM

you will have to change the password of the database though

Xiticks•8/19/25, 2:57 PM

(I can guide with that afterwards)

Xiticks•8/19/25, 2:58 PM

Btw, you don't necesseraly need to rsync encoded-video and thumbs, Immich can recreate them later

Xiticks•8/19/25, 2:58 PM

if you want to make things faster

Xiticks•8/19/25, 2:58 PM

to reinstall

TheLeshekOP•8/19/25, 2:58 PM

ok, thank you very much, I thoughts I will have to start from scratch

TheLeshekOP•8/19/25, 2:59 PM

I'm doing now the uploads,last one on list to do

TheLeshekOP•8/19/25, 3:00 PM

but also the biggest one

Xiticks•8/19/25, 3:00 PM

Yeah that makes sense

Xiticks•8/19/25, 3:00 PM

After that, could you share the content of the new "data" dataset? Just to be 100%

TheLeshekOP•8/19/25, 3:02 PM

Actually it is folder in Apps dataset.

TheLeshekOP•8/19/25, 3:03 PM

but still working on uploads

Xiticks•8/19/25, 3:03 PM

You do that over smb? Or you're using rsync?

TheLeshekOP•8/19/25, 3:03 PM

and folder above

TheLeshekOP•8/19/25, 3:03 PM

XXiticks You do that over smb? Or you're using rsync?

TheLeshekOP•8/19/25, 3:04 PM

rsync

TheLeshekOP•8/20/25, 9:32 AM

Ok, I believe I have now migrated to new folder structure. I believe now I need re install de app pointing to those folders. But what to do with password for db?

TTheLeshek Ok, I believe I have now migrated to new folder structure. I believe now I need ...

Xiticks•8/20/25, 9:45 AM

You don't have it?

Xiticks•8/20/25, 9:45 AM

Oh right yeah, I forgot that you deleted the app

Xiticks•8/20/25, 9:49 AM

So, you start Immich again and set a password for the DB
The app should still be able to start, once it has, from within truenas termunal, you'll have to do that

sudo docker exec -it ix-immich-pgvecto-1 psql -U immich -d postgres -c "ALTER USER immich WITH PASSWORD 'new_secure_password';"

sudo docker exec -it ix-immich-pgvecto-1 psql -U immich -d postgres -c "ALTER USER immich WITH PASSWORD 'new_secure_password';"

Xiticks•8/20/25, 9:52 AM

replace new…password with what you set in the config

TheLeshekOP•8/20/25, 11:30 AM

Installing right now, I just set Some Password for db and redis, used mount /mnt/tank/Apps/immich/data for folders (new location after migration) and /mnt/tank/Apps/immich/db for database folder (the original one existing in previous install) is that correct so far?

TTheLeshek Installing right now, I just set Some Password for db and redis, used mount /mnt...

Xiticks•8/20/25, 11:34 AM

Looks like it, yes

Xiticks•8/20/25, 11:35 AM

The app might not show it has started tho (as it can't connect to the db)
Check in the worflows if the pgvector container has started

TheLeshekOP•8/20/25, 11:45 AM

container pgvecto-1 seems to be started, however server-1 keeps restarting

TheLeshekOP•8/20/25, 11:45 AM

I believe error is: Failed to read (/data/backups/.immich): Error: ENOENT: no such file or directory, open '/data/backups/.immich'

TTheLeshek container pgvecto-1 seems to be started, however server-1 keeps restarting

Xiticks•8/20/25, 12:12 PM

Yeah, you can already change the password with the postgressql command

TTheLeshek I believe error is: Failed to read (/data/backups/.immich): Error: ENOENT: no su...

Xiticks•8/20/25, 12:12 PM

Oh yeah, so you might need to create a backups folder (mkdir backups) and add a .immich file (touch .immich) as it wasn't there berfore, that should fix it

TheLeshekOP•8/20/25, 12:17 PM

It seems to work now, both locally and remotely, thank you veeeery much.

Xiticks•8/20/25, 12:18 PM

Good to know!
Note the db password somewhere in case it happens again

(Redis password is not necessary as it lives in RAM and doesn't hold important data)

TheLeshekOP•8/20/25, 12:20 PM

Will do this time, now I'm making folders with config, guides and links I used while setting things up.

Xiticks•8/20/25, 12:31 PM

You can /close if the issue is solved btw

ImmichAPP•8/20/25, 1:13 PM

This thread has been closed. To re-open, use the button below.

Immich on Truenas - issue with re-install

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