N
Neon3w ago
xenial-black

Message Limit Hours

Hello, could someone help me? I want to make a backup to my VPS using pg_dump but it tells me "Your account or project has exceeded the compute time quota. Upgrade your plan to increase limits." And on the dashboard it tells me that I have 50 hours available but it doesn't even let me do SQL queries, has anyone managed to solve it? Help Me, thanks 😔
5 Replies
correct-apricot
correct-apricot3w ago
Sounds like a bug on our end, could you send me your project id so I can forward this internally? It's at the end of the url https://console.neon.tech/app/projects/{project-id}
xenial-black
xenial-blackOP3w ago
Hello Mr. Sam, this is my project: https://console.neon.tech/app/projects/young-pond-69158538 And could the bug solve? I need the backup 😓
correct-apricot
correct-apricot3w ago
We're working on it, sorry for the delay here!
ratty-blush
ratty-blush7d ago
either me, what can i do?
correct-apricot
correct-apricot7d ago
Has your CU limit reset?

Did you find this page helpful?