N
Neon3mo ago
passive-yellow

Message Limit Hours

Hello, could someone help me? I want to make a backup to my VPS using pg_dump but it tells me "Your account or project has exceeded the compute time quota. Upgrade your plan to increase limits." And on the dashboard it tells me that I have 50 hours available but it doesn't even let me do SQL queries, has anyone managed to solve it? Help Me, thanks 😔
5 Replies
old-apricot
old-apricot3mo ago
Sounds like a bug on our end, could you send me your project id so I can forward this internally? It's at the end of the url https://console.neon.tech/app/projects/{project-id}
passive-yellow
passive-yellowOP3mo ago
Hello Mr. Sam, this is my project: https://console.neon.tech/app/projects/young-pond-69158538 And could the bug solve? I need the backup 😓
old-apricot
old-apricot3mo ago
We're working on it, sorry for the delay here!
other-emerald
other-emerald2mo ago
either me, what can i do?
old-apricot
old-apricot2mo ago
Has your CU limit reset?

Did you find this page helpful?