HGL
Heroic Games Launcherβ€’2mo ago
flat-fuchsia

Kindly help!

trying to run Alan Wake 2.. Can you kindly help. I had to reinstall my OS and I am now getting this error message "Your GPU does not support all the required features. To continue, a GPU with the following additional features is required: - Shader Model 6.5" Running Ubuntu Heroic version 2.18.1
Solution:
flatpak update
Jump to solution
47 Replies
HeroicBot
HeroicBotβ€’2mo ago
To help you, we need a game log. Please see the following images on how to get it.
From An unknown user
From An unknown user
From An unknown user
From An unknown user
From An unknown user
From An unknown user
deep-jade
deep-jadeβ€’2mo ago
@Chris - MUP / MoA
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
Hi! I don’t get the option of the log files. I have the box ticked in advanced settings. The game attempts to open a window, and only then do I get the above error message. I don’t get the error log option. Best chris
deep-jade
deep-jadeβ€’2mo ago
Not possible. It should be there. Worst leopard Play now with logs That menu extender like thing next to play button
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
Thanks for your help buddy. I get this error message, but sadly I can't seem to get any log info. As the game attempts to load, the window starts to open, then I get hit with this error message, and Heroic makes no acknowledgement that I tried to run the game... "Your GPU does not support all the required features. To continue, a GPU with the following additional features is required: - Shader Model 6.5"
deep-jade
deep-jadeβ€’2mo ago
Again, log is needed for that. There is no way Heroic is not generating log.
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
thanks for your help, I appreciate this is frustrating. Logs are enabled, as per the above
No description
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
clicked Run
No description
experienced-silver
experienced-silverβ€’2mo ago
open the game card
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
No description
experienced-silver
experienced-silverβ€’2mo ago
click the game portrait log is there. please follow the guide above
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
erm... Game portait πŸ™‚ I will read above again, thanks again for your kind help
deep-jade
deep-jadeβ€’2mo ago
You clicked "report a problem running this game button" in game page right?
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
OK I read it again. I can only apologise for NOT following it as I thought I was πŸ™‚
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
Sorry everyone. Celeste is a great game BTW
Solution
deep-jade
deep-jadeβ€’2mo ago
flatpak update
deep-jade
deep-jadeβ€’2mo ago
Do this in terminal Restart Heroic And try again If that doesnt work, check nvidia-smi in terminal
experienced-silver
experienced-silverβ€’2mo ago
its gonna be rough to play alan wake 2 on a 1070
deep-jade
deep-jadeβ€’2mo ago
No doubt on that But still better than not playing :rollsafe:
experienced-silver
experienced-silverβ€’2mo ago
hah i mean i got it working on a steam deck ok so its doable just rough ahha
deep-jade
deep-jadeβ€’2mo ago
Kek
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
This computer is a classic! I still watch laserdiscs, so relatively this is bleeding edge technology. That and my 3DO πŸ™‚ is there a "not too expensive" graphics card I could replace it with, without having a buy a whole new PC? what is the graphics card sweet spot between price and performance? @"Leopard" buddy you did it! THANK YOU BOTH so much for your kind help. Now to play AW2 in double digit frame rate... wohoooo! OK I am too scared πŸ™‚
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
@Allora @"Leopard" after a quick look on reddit, I have just ordered a second hand AMD Radeon RX 6700 XT BLACK Gaming 12GB GDDR6 Grafikkarte (RX-67XTYPBDP). I only hope it can play Slay the Spire flawlessly πŸ™‚
deep-jade
deep-jadeβ€’2mo ago
Kek, i run Slay the Spire on 7900 xtx Yours should be fine too 🐸 Yw, glad it is fixed
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
ha ha ha! thanks buddy
deep-jade
deep-jadeβ€’2mo ago
πŸ‘
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
you guys are heroes particulary helping idiots like me that can't follow simple instructions
deep-jade
deep-jadeβ€’2mo ago
Nah, thats fine. Im an idiot too :rollsafe:
experienced-silver
experienced-silverβ€’2mo ago
that works, i have the same card
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
oh great! thanks to reddit for the good tip. About 120 USD delivered. Hopefully it will make a huge difference. I usually play tabletop games, but since I installed Ubuntu rather than Windows, my computer seems a bit more interesting again. I still can't paint tiny plastic men though
deep-jade
deep-jadeβ€’2mo ago
Fwiw if i were on ther market for a new ( depending on budget ofc ) i would at least look for an rdna 3 gpu instead of rdna 2
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
doh!
deep-jade
deep-jadeβ€’2mo ago
What is your budget?
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
well... it was zero until 10 minutes ago
deep-jade
deep-jadeβ€’2mo ago
🐸
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
πŸ™‚
deep-jade
deep-jadeβ€’2mo ago
Anyways, if you are not a "im gonna play latest aaa games at full speed" guy that gpu should serve well still
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
I thought Ray Tracing was the name of a private detective oh well, kinda cool you think this one isn't the ceiling for my aging system if it gets me a decent uptick for 120 USD, I am fine with that (had I not clicked "buy" I would have definitely looked at that)
deep-jade
deep-jadeβ€’2mo ago
Well, depending on situation that 6th gen cpu might still pose a cpu bottleneck but not much
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
someone suggested that actually my PC must be about 9 years old now I think
deep-jade
deep-jadeβ€’2mo ago
Yep, still very capable for 2015- 2020 era games mostly
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
nice. Thanks so much for your kind help! I am not a big PC gamer, but it is great to at least be able to run games... as a general statement, the state of modern video games is not something I tend to enjoy, but there are loads of exceptions, like tactical breach wizards sadly as soon as big money came into video games, the whole thing seems to have changed
deep-jade
deep-jadeβ€’2mo ago
Yep, most of them are shiny good graphics with kinda bad gameplay Play KCD 1 if you havent already, Epic gave it away a few times Awesome game
flat-fuchsia
flat-fuchsiaOPβ€’2mo ago
Apparently I own it twice (never played it!)
No description
deep-jade
deep-jadeβ€’2mo ago
:rollsafe:

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