HGL
flat-fuchsia
Kindly help!
trying to run Alan Wake 2..
Can you kindly help. I had to reinstall my OS and I am now getting this error message
"Your GPU does not support all the required features. To continue, a GPU with the following additional features is required:
- Shader Model 6.5"
Running Ubuntu Heroic version 2.18.1
47 Replies
To help you, we need a game log. Please see the following images on how to get it.






deep-jadeβ’2mo ago
@Chris - MUP / MoA
flat-fuchsiaOPβ’2mo ago
Hi! I donβt get the option of the log files. I have the box ticked in advanced settings. The game attempts to open a window, and only then do I get the above error message. I donβt get the error log option. Best chris
deep-jadeβ’2mo ago
Not possible. It should be there. Worst leopard
Play now with logs
That menu extender like thing next to play button
flat-fuchsiaOPβ’2mo ago
Thanks for your help buddy. I get this error message, but sadly I can't seem to get any log info. As the game attempts to load, the window starts to open, then I get hit with this error message, and Heroic makes no acknowledgement that I tried to run the game... "Your GPU does not support all the required features. To continue, a GPU with the following additional features is required:
- Shader Model 6.5"
deep-jadeβ’2mo ago
Again, log is needed for that.
There is no way Heroic is not generating log.
flat-fuchsiaOPβ’2mo ago
thanks for your help, I appreciate this is frustrating. Logs are enabled, as per the above

flat-fuchsiaOPβ’2mo ago
clicked Run

experienced-silverβ’2mo ago
open the game card
flat-fuchsiaOPβ’2mo ago

experienced-silverβ’2mo ago
click the game portrait
log is there.
please follow the guide above
flat-fuchsiaOPβ’2mo ago
erm... Game portait π I will read above again, thanks again for your kind help
deep-jadeβ’2mo ago
You clicked "report a problem running this game button" in game page right?
flat-fuchsiaOPβ’2mo ago
OK I read it again. I can only apologise for NOT following it as I thought I was π
flat-fuchsiaOPβ’2mo ago
flat-fuchsiaOPβ’2mo ago
Sorry everyone.
Celeste is a great game BTW
Solution
deep-jadeβ’2mo ago
flatpak update
deep-jadeβ’2mo ago
Do this in terminal
Restart Heroic
And try again
If that doesnt work, check
nvidia-smi
in terminalexperienced-silverβ’2mo ago
its gonna be rough to play alan wake 2 on a 1070
deep-jadeβ’2mo ago
No doubt on that
But still better than not playing :rollsafe:
experienced-silverβ’2mo ago
hah i mean i got it working on a steam deck ok so its doable
just rough ahha
deep-jadeβ’2mo ago
Kek
flat-fuchsiaOPβ’2mo ago
This computer is a classic! I still watch laserdiscs, so relatively this is bleeding edge technology. That and my 3DO π
is there a "not too expensive" graphics card I could replace it with, without having a buy a whole new PC?
what is the graphics card sweet spot between price and performance?
@"Leopard" buddy you did it! THANK YOU BOTH so much for your kind help. Now to play AW2 in double digit frame rate... wohoooo! OK I am too scared π
flat-fuchsiaOPβ’2mo ago
@Allora @"Leopard" after a quick look on reddit, I have just ordered a second hand AMD Radeon RX 6700 XT BLACK Gaming 12GB GDDR6 Grafikkarte (RX-67XTYPBDP). I only hope it can play Slay the Spire flawlessly π
deep-jadeβ’2mo ago
Kek, i run Slay the Spire on 7900 xtx
Yours should be fine too πΈ
Yw, glad it is fixed
flat-fuchsiaOPβ’2mo ago
ha ha ha! thanks buddy
deep-jadeβ’2mo ago
π
flat-fuchsiaOPβ’2mo ago
you guys are heroes
particulary helping idiots like me that can't follow simple instructions
deep-jadeβ’2mo ago
Nah, thats fine. Im an idiot too :rollsafe:
experienced-silverβ’2mo ago
that works, i have the same card
flat-fuchsiaOPβ’2mo ago
oh great! thanks to reddit for the good tip. About 120 USD delivered. Hopefully it will make a huge difference. I usually play tabletop games, but since I installed Ubuntu rather than Windows, my computer seems a bit more interesting again. I still can't paint tiny plastic men though
deep-jadeβ’2mo ago
Fwiw if i were on ther market for a new ( depending on budget ofc ) i would at least look for an rdna 3 gpu instead of rdna 2
flat-fuchsiaOPβ’2mo ago
doh!
deep-jadeβ’2mo ago
What is your budget?
flat-fuchsiaOPβ’2mo ago
well... it was zero until 10 minutes ago
deep-jadeβ’2mo ago
πΈ
flat-fuchsiaOPβ’2mo ago
π
deep-jadeβ’2mo ago
Anyways, if you are not a "im gonna play latest aaa games at full speed" guy that gpu should serve well still
flat-fuchsiaOPβ’2mo ago
I thought Ray Tracing was the name of a private detective
oh well, kinda cool you think this one isn't the ceiling for my aging system
if it gets me a decent uptick for 120 USD, I am fine with that (had I not clicked "buy" I would have definitely looked at that)
deep-jadeβ’2mo ago
Well, depending on situation that 6th gen cpu might still pose a cpu bottleneck but not much
flat-fuchsiaOPβ’2mo ago
someone suggested that actually
my PC must be about 9 years old now I think
deep-jadeβ’2mo ago
Yep, still very capable for 2015- 2020 era games mostly
flat-fuchsiaOPβ’2mo ago
nice. Thanks so much for your kind help!
I am not a big PC gamer, but it is great to at least be able to run games... as a general statement, the state of modern video games is not something I tend to enjoy, but there are loads of exceptions, like tactical breach wizards
sadly as soon as big money came into video games, the whole thing seems to have changed
deep-jadeβ’2mo ago
Yep, most of them are shiny good graphics with kinda bad gameplay
Play KCD 1 if you havent already, Epic gave it away a few times
Awesome game
flat-fuchsiaOPβ’2mo ago
Apparently I own it twice (never played it!)

deep-jadeβ’2mo ago
:rollsafe: