R2 custom domain error 1014 CNAME Cross-User Banned

I create a custom domain in r2 bucket, but the status is always unknown. dashboard /custom api show that “ownership” is unknown.
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5 Replies
andrew_nyr
andrew_nyr2mo ago
what do your r2 bucket domain settings look like?
lim333324
lim333324OP2mo ago
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lim333324
lim333324OP2mo ago
I had clicked "Retry Connection" several times, but it didn't help
lim333324
lim333324OP2mo ago
and this is dns record created by system automatically
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Chaika
Chaika2mo ago
You have an account restriction, R2 just doesn't do a good job of highlighting these: R2 Custom Domains are sort of considered as "Setting up a domain for the first time on CF" and thus run through account restriction checks and such
The hostname is part of a banned domain. This web property cannot be added to Cloudflare at this time. If you are an Enterprise customer, please contact your Customer Success Manager. Otherwise, please email abusereply@cloudflare.com with the name of the web property and a detailed explanation of your association with this web property.
check your invoices to see if any are unpaid or partially paid, easy fix if so. Otherwise can email that

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