Question Regarding My Name/UC
(i made a thread about this but i don't think they understood so i'm gonna explain it again in simpler words and i hope i can get a staff to answer it detailed or with a yes or no please) so recently i was hacked and i didn't have access for a week, during that week the person who hacked and used my account used my UC, wasted my items on things which weren't meant to be, changed and made my name into a name which is disrespectfully, my question here is, can i do something about it? is there any compensation because i have every proof about it, i just want a yes or no or a detailed version telling me what and why and if its possible or that everything went to a loss and i'm responsible for everything, i just need an answer
Solution:Jump to solution
As per the terms of service of PUBG MOBILE, every player is acknowledged and accepted upon their account creation, that the owner is solely responsible for securing their account. If any changes were made to the account, for example changes of flag/server/username, in-game currencies spent or anything else, whether it was by the owner or someone else that compromised your game account, all these changes cannot be reverted.
2 Replies
And nope you can’t do anything about it bro
Pubg ain’t gonna compensate for things you or other people cause it’s your responsibility to keep your account safe
Solution
As per the terms of service of PUBG MOBILE, every player is acknowledged and accepted upon their account creation, that the owner is solely responsible for securing their account. If any changes were made to the account, for example changes of flag/server/username, in-game currencies spent or anything else, whether it was by the owner or someone else that compromised your game account, all these changes cannot be reverted.