Valorant TPM 2.0 issue
Problem Summary
The system reports that no Trusted Platform Module (TPM) is available, and the message suggests checking BIOS settings. The Security Processor Details page indicates:
Attestation: Not ready
Storage: Not ready
As a result, security features that require TPM (e.g., BitLocker, device encryption, Windows Hello) are currently unavailable.
Although TPM and Secureboot is enabled in BIOS.
I have tried adding TPM 2.0 manually from the device manager but it goes hidden.
System Details
Device Model: HP Pavilion Gaming Laptop 15-ec2xxx
OS: Microsoft Windows 11 Home Single Language (Version 10.0.26100, Build 26100)
Processor: AMD Ryzen 5 5600H with Radeon Graphics, 6 cores / 12 threads, 3.30 GHz
GPU: NVIDIA GeForce GTX 1650
RAM: 8 GB Installed Physical Memory
Storage: 512 GB SSD (approx.)
BIOS Version/Date: AMI F.30, 23-Apr-2025
BIOS Mode: UEFI
Secure Boot: On
#community-help
8 Replies
I am facing an issue with the Trusted Platform Module (TPM) functionality on my HP Pavilion Gaming Laptop, which is equipped with an AMD Ryzen 5 processor and NVIDIA GTX 1650 GPU. Although TPM 2.0 is enabled in BIOS, Secure Boot is active, and the system is running in UEFI mode, Windows reports that TPM is not usable. The Device Encryption Support section shows: “Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported.” Additionally, the TPM Management Console (tpm.msc) and PowerShell command get-tpm indicate that TPM is either not detected or not ready for use.
In Device Manager, under Security Devices, only AMD PSP 10.0 Device is listed, while Trusted Platform Module 2.0 is hidden or missing. I have already ensured that fTPM is enabled in BIOS, updated Windows, and verified UEFI and GPT configuration. Despite these steps, BitLocker cannot be enabled (error 0x8028400F), and the system does not recognize a compatible TPM device.
I have also attempted driver updates, TPM initialization, and registry fixes, but the issue persists. It appears that the AMD PSP firmware or related drivers are not properly exposing TPM 2.0 to the operating system.
Please advise on how to resolve this issue so that TPM 2.0 is recognized and usable for device encryption and security features.
Please try to avoid any GPT or AI for reply.
Thank you for your assistance.
Can you enter bios and show ss
This is what it shows in bios
Click on security settings to factory defaults
Then save and exit bios
Then check tpm.msc page
It's still showing cannot be found
Go back to bios and check if it’s enabled and available
Might have disabled after restoring defaults
Ya I have just checked the BIOS TPM was enabled there already..
Someone please help me