Cant change plan in Azure and website.
I have created an instance in Azure and can't upgrade my plan from free to paid.
In Azure, the change plan shows only free.
And I tried on the web to pay for the launch, and I received an error "unable to process payment."
4 Replies
adverse-sapphire•2w ago
Hey! Can you forward this to
support@neon.tech, they'll be able to help you with thisequal-jadeOP•2w ago
Hey i am still waiting for support. i have sent the email hours ago
I am not understanding what happens, once the project is red and sayes i a, out of the quate of free plan and unable to push new data to DB, and now the red flag removed and i see the the usage is updated.
how come?
adverse-sapphire•2w ago
What's your support ticket, I'll push it along internally
equal-jadeOP•2w ago
never mind. i migrated to supabase